
Stevens Creek BMW
Santa Clara, CA
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This was the fifth vehicle I’ve purchased from Stevens Creek BMW and the experience has been great as always. I always go to the same sales person - TJ - and he takes care of all my needs. He has been gre Creek BMW and the experience has been great as always. I always go to the same sales person - TJ - and he takes care of all my needs. He has been great to work with on all my purchases, finds exactly what I want, is punctual, knowledgeable, and gets me the best deals. The rest of the team at Stevens Creek is also always a pleasure to work with - they make the whole process, from time I enter the dealership to the time I sign the deal, friendly, fast, and pleasant. Would always recommend Stevens Creek if you are looking for your next BMW. More
Alec was friendly, warm and made us feel as comfortable as possible while we bought out our leased bms 330e car. He tried to make the purchase fast and easy. Great service. Thanks to him. as possible while we bought out our leased bms 330e car. He tried to make the purchase fast and easy. Great service. Thanks to him. More
I recently leased a new car with the help of Mansour Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was pat Zareasadabadi at Stevens Creek BMW, and my overall experience was very positive. I visited the dealership three times, and each time, Mansour was patient and knowledgeable. During my first visit, he guided me through a test drive and walked me through different options that matched my needs. When I finally made up my mind, his efforts to work with me on the price made a big difference. In the end, I got the car I wanted, and I appreciate his help in making it happen. If you’re looking for someone who will stay engaged through the buying process, I’d recommend reaching out to Mansour. More
I recently leased an i4 from this dealership and the whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate com whole process was chaotic. They made me unnecessarily wait so that they could make me agree to a bad deal. They overcharged the interest rate compared to what was being offered by BMW FS. They told me that the higher rate is the current rate but when I went back home, it was lower and would make a material difference in the payment per month. I confronted them the next day and they weren’t willing to do anything about it. I have yet to contact BMW FS to complain and see what happens. They also somehow managed to lease me a loaner car. I had signed all the paperwork when they realized their mistake. My wife had gone home after signing the paperwork and she had to come back. Since it became so late, they couldn’t finish detailing so I had to come next day where I had to wait for 4 hours. More