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Stevens Creek Chevrolet

San Jose, CA

4.1
59 Reviews
Write a review
Call Dealership (408) 249-3131

3640 Stevens Creek Blvd

San Jose, CA

95117

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59 Reviews of Stevens Creek Chevrolet

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May 22, 2021

"Their service is great. The only thing makes me feel..."

- alanzhao

Their service is great. The only thing makes me feel regret is to learn that other people get similar cars with a cheaper price, e.g. $1000 less, from another dealer.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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May 24, 2021 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

Helpful
May 04, 2021

"Thank you awesome job I love our new car Martin did a..."

- ajibanez86

Thank you awesome job I love our new car Martin did a great job he let me test drive the cars I was interested in I was sold thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Martin gomez
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May 06, 2021 -

Stevens Creek Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Jobe, scottj@cacargroup.com

Helpful
January 26, 2021

"Great prices and terrific service. Very helpful general..."

- Neal JM

Great prices and terrific service. Very helpful general manager also. The whole team worked on finding mt the best pricing and great financing to fit my budget. .

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perez was excellent to deal with.
Report | Print
Jan 28, 2021 -

Stevens Creek Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Scott Jobe, scottj@cacargroup.com

Helpful
January 19, 2021

"They have a large waiting room. They have new cars..."

- GeorgeJK

They have a large waiting room. They have new cars parked nearby while I wait for service to be done. They have a friendly staff.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erica
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Jan 22, 2021 -

Stevens Creek Chevrolet responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Scott Jobe, scottj@cacargroup.com

Helpful
October 16, 2020

"Advertised vehicle that was a preorder and had already..."

- saenglish2018

Advertised vehicle that was a preorder and had already been sold. wasted my time/effort. They went on to ask if I wanted to order a 2021 corvette.Cannot rate any aspect of this dealer.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
No
Employees Worked With
unknown
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Oct 19, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing details of your experience with us. At Stevens Creek Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Scott Jobe, scottj@cacargroup.com

Helpful
October 07, 2020

"Leased Bolt last week. Great experience. With all..."

- mkvakil

Leased Bolt last week. Great experience. With all incentives and rebates, it was a great price. Alex follow up and guide us if we have any questions or concerns.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Scott Jobe, scottj@cacargroup.com

Helpful
October 05, 2020

"Fast and no up-sell on the deal we had agreed to on..."

- MG

Fast and no up-sell on the deal we had agreed to on phone. I was out in just about an hour, which is pretty amazing if you have leased a car before. The dealer applied every single possible incentive and I got an amazing deal.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Report | Print
Oct 08, 2020 -

Stevens Creek Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Scott Jobe, scottj@cacargroup.com

Helpful
September 20, 2020

"Had a great experience leasing a Bolt and trading in my..."

- LL

Had a great experience leasing a Bolt and trading in my old car. The salesman was thorough and worked with me on my offer. He followed up regularly and was definitely respectful of me and my questions. Great experience.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Maille
Report | Print
Sep 23, 2020 -

Stevens Creek Chevrolet responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Scott Jobe, scottj@cacargroup.com

Helpful
August 25, 2020

"Returning a leased Bolt and replaced it with a new Bolt...."

- dkrose94022

Returning a leased Bolt and replaced it with a new Bolt. All went well and completed within a couple of hours. Sales personnel were professional.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Aug 28, 2020 -

Stevens Creek Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

Helpful
August 03, 2020

"Great buying experience"

- stash

The dealership was low pressure and helpful in all regards. He knew about the car we wanted and he could give us thoughtful responses to our questions.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Report | Print
Aug 06, 2020 -

Stevens Creek Chevrolet responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Stevens Creek Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Scott Jobe, scottj@cacargroup.com

Helpful
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