Stevens Creek Mazda

Experience was overall quite chill for buying a car. Not pushy from shopping to price negotiation to final finance. Fairly fast once we had decided on a car to purchase. Not pushy from shopping to price negotiation to final finance. Fairly fast once we had decided on a car to purchase. More

Justin was a great help! He thoroughly answered any questions that my significant other and I had. He thoroughly answered any questions that my significant other and I had. More

Fast, friendly and I love my new car! Will be back again when we are ready to replace our other car. Will be back again when we are ready to replace our other car. More

When I came to the dealership, i was told what the first service covers. However when i picked up my car, no one explained to me the work that was done, or any red flags they found etc. Other dealers do th service covers. However when i picked up my car, no one explained to me the work that was done, or any red flags they found etc. Other dealers do this. Otherwise the experience was good. More

Ana, our service advisor, was amazing. She explained clearly the issue, and provided updates on the fix. We appreciate that we got a loaner, since we were out of a car for 2weeks. Keep up She explained clearly the issue, and provided updates on the fix. We appreciate that we got a loaner, since we were out of a car for 2weeks. Keep up the good work! Thank you! More

First time Mazda owner. My sixth car. All always serviced at the dealership. Your dealership is very clean and welcoming. Service managers have excellent customer service sk My sixth car. All always serviced at the dealership. Your dealership is very clean and welcoming. Service managers have excellent customer service skills. I'm impressed! More

I purchased a 2017 Nissan Rogue. During the sales process, the dealership promised me that the vehicle would have an average fuel consumption of 30 MPG. However, after driving 442 mi During the sales process, the dealership promised me that the vehicle would have an average fuel consumption of 30 MPG. However, after driving 442 miles using only Eco Mode for maximum efficiency, the car could not exceed 21 MPG. The city fuel consumption was only 17 MPG. This is a 30% deviation from the values ​​promised at the time of sale. Since the purchase, the dealership has completely denied this issue. Despite multiple visits and providing clear visual evidence of fuel consumption, they dismissed my concerns as 'personal driving habits' and told me to contact the manufacturer (Nissan) directly. Bombad and Mike were uncaring and disrespectful. They provided a service report stating 'no problem found'. I believe this is either a hidden defect or a deliberate misrepresentation of the vehicle's condition. You can sell a vehicle with incorrect data and false statements; this shouldn't be a sales policy. I have filed complaints with the relevant authorities, providing the data I have, regarding this dealership's misleading sales tactics and their failure to stand behind the vehicle they sold. More

Quick service for appointments. Informative and helpful service advisors. Reasonable prices. Will come back again for my next service. TY! Informative and helpful service advisors. Reasonable prices. Will come back again for my next service. TY! More

Steve had provided me an excellent service advisor. I’m really satisfied with all the info he provided and care. He understood what I was looking for. I’m strongly recommend him to other mazda auto own I’m really satisfied with all the info he provided and care. He understood what I was looking for. I’m strongly recommend him to other mazda auto owners who seek a good advice! Thank you More

It was very easy to buying car for me Japanease who is not good at speaking English. not good at speaking English. More