Stevens Creek Mazda

Great service, Steven is always very attentive, feel like my car is well taken care of. my car is well taken care of. More

Everything required was thoroughly explained and completed without issue and in a timely manner. Great communication and execution. completed without issue and in a timely manner. Great communication and execution. More

Transaction was smooth, came in pretty prepared and was able to zip through the process without any hassle or fuss. Set up my original meeting with Praneet and worked with Sepesi and Jesus to close out the able to zip through the process without any hassle or fuss. Set up my original meeting with Praneet and worked with Sepesi and Jesus to close out the deal. More

Smooth transaction, great communication, answers most of my questions even I know almost nothing about insurace, finance options, loan and stuff. Brought me a great experience of buying my first car. Warm t my questions even I know almost nothing about insurace, finance options, loan and stuff. Brought me a great experience of buying my first car. Warm thank you to Justin and the team help me with better plan and get my car in just few hours. More

This was my first time buying a car and Sepesi +team not only made this process seamless but went above and beyond to accommodate all my needs. I love my car and am very thankful to avoid the hours long pro only made this process seamless but went above and beyond to accommodate all my needs. I love my car and am very thankful to avoid the hours long processing time. THANK YOU SEPESI More

I love the service. Everybody made me feel great. Justin was very patient and attentive with my son. My son is special and Justin was very helpful answer all his questio Everybody made me feel great. Justin was very patient and attentive with my son. My son is special and Justin was very helpful answer all his question. Thanks again More

It was OK. But irksome that a check has to be written. Also I had to call about the car (and found some things needed to be done). Had I not called might not h But irksome that a check has to be written. Also I had to call about the car (and found some things needed to be done). Had I not called might not have gotten the car back that day! More

My experience at Stevens Creek Mazda is always smooth. They keep me apprised of how my service is progressing and check with me whenever they find any issues. I can conveniently communicate with my adviso They keep me apprised of how my service is progressing and check with me whenever they find any issues. I can conveniently communicate with my advisor via TEXT. They have loaners which make it very convenient. More

The customer service agent was friendly and very knowledgeable. Great customer service is one of the top priorities at Stevens Creek Mazda. knowledgeable. Great customer service is one of the top priorities at Stevens Creek Mazda. More

I'm definitely giving Justin 5 stars (10/10). Wow. You caught a winning employee there. The sales dept might have been following corporate rules. 2 huge problems. 1) Push for end-of-month sales Wow. You caught a winning employee there. The sales dept might have been following corporate rules. 2 huge problems. 1) Push for end-of-month sales caused me to be there until 12 midnight, when we might have continued the sale the next day. I'm guessing they knew the car's discount of 2,500 continued the next day. It was insane to stay so late. I kept thinking we were almost done. 2) Corporate policy I guess. Presenting me with the markup options at the very end of the sale (things like "appearance package") was insane. I'd been from the start asking for this info so I wouldn't have to make an exhausted decision under pressure to leave/buy now. I looked at the finance guy and said "this is going to take me 4 hours". I'm still not sure I made the right decisions. No time to research/contact my insurance agent. Additionally, when I went back to get detailed info, from my limited perspective, the person I talked to was playing games. I only wanted a copy of the printed 1-page sheet where the options were presented, that I'd used to make the decisions. This last bit was insane (last minute, exhausted, why not tomorrow). Again, the salesman was outstanding. The end of the finance/sign docs part was a nightmare. Even without the absurd part at the end, we should have continued the next day. Leaving after midnight? What the heck??? I was too tired/thought we were almost done. I should have walked away. 3 pm - midnight on 3 reeses bars and 2 bags of chips. I have reached the level of "angry", which is rare for me. The sale of my old car was also pushed because of the fake "today" timeline. I could have checked other buyers if I'd had time. Again, I'm an idiot for not walking away, so partly my fault this happened. More