Stevens Creek Toyota

Randy Burstein advised me to fix the sensor airbag light which was continuously on. He advised me of possible expenses before he proceeded with the work. I appreciated Randy's professionalism and honesty. which was continuously on. He advised me of possible expenses before he proceeded with the work. I appreciated Randy's professionalism and honesty. The expense was minimal, and I feel safer knowing the airbag could possibly malfunction if not fixed. According to someone, it may have been okay not to fix it, but it bothered me just to see the light, and I would rather be safe than sorry. I am new to Toyota, as I recently bought one. My children have Toyotas, and I have watched the service they receive at Toyota. In my case, "the grass is greener" at Toyota so far. Again, Randy was superb. More

Received great support from Steve Lawrence. Also, from Mike, Joseph, and your Finance person. This experience was quick and painless. We have been long time customers of Stevens Creek Toyota. The prim Mike, Joseph, and your Finance person. This experience was quick and painless. We have been long time customers of Stevens Creek Toyota. The primary reason is the level of service that we have received. Kenny Calafato in Maintenance has been the main contact. He has been a great influence on our satisfaction with Stevens Creek. More

Mo and Larry have been a great help for me to get this new car. They didn't give up trying in order to provide me with the best possible price. I was able to get the Top of the Line car with affordable pr new car. They didn't give up trying in order to provide me with the best possible price. I was able to get the Top of the Line car with affordable price and I don't know how to thank them enough for this. Please keep up the good work More

The sales agents, Andy Kim and Alison were both very attentive, professional. They paid attention to our needs and took care of us perfectly. We were there for about two hours, traded in our old lease attentive, professional. They paid attention to our needs and took care of us perfectly. We were there for about two hours, traded in our old leased car and drove off with the new van, and we didn't even expect to trade. Saved us time and work getting our old car returned to the dealer, price was great, service was excellent. We will come back in three years when our lease is up. Thank you Andy and Alison!!! More

The whole experience from getting an offer on my trade-in, the price of the car and getting the financing done was great! Gone are the days of sales people playing "good cop, bad cop" in order to g trade-in, the price of the car and getting the financing done was great! Gone are the days of sales people playing "good cop, bad cop" in order to get the price of the car. Everyone at Stevens Creek Toyota went out of their way to get me what I wanted. They did not have the vehicle I wanted in their inventory so they found one from another dealer. I like the fact that no one was pushing me to purchase something I did not want. More

Rick and Eddie were really friendly and helpful. Went out of their way to please. Rick would print out coupons for you, and made sure you were treated with excellent service. Go to Rick and Eddie, they will of their way to please. Rick would print out coupons for you, and made sure you were treated with excellent service. Go to Rick and Eddie, they will take care of you. Others were not so friendly, would not even take the time to print out the free online coupon for you. It was on their own website. The little gestures means a lot. Eddie is the manager of the service department, he was also very professional and friendly. Have taken my car to Stevens Creek Toyota for everything, even changed my tires. They were very helpful and I will continue to bring my car into Stevens Creek Toyota for service. Will also buy my next car there for many generations to come. Thank you very much Rick and Eddie, level 5 service. More

on feb 1 2012,my wife and I purchased a 2012 tacoma truck. the sales department especially joseph wei and the finance department manager was very helpful and courteous during theentire transaction. I w truck. the sales department especially joseph wei and the finance department manager was very helpful and courteous during theentire transaction. I would certainly recomend stevens creek toyota to all my friends. More

I came into this dealership with the mindset that I wanted a new Tacoma and that I was going to trade in my Hyundai Tiburon as well. I met with Anh Tuan and began discussing what specs this new Tacoma wanted a new Tacoma and that I was going to trade in my Hyundai Tiburon as well. I met with Anh Tuan and began discussing what specs this new Tacoma would need to have to better fulfill my lifestyle. He helped me reach a strong agreement that a 4-door, 4x4 truck was almost a necessity. He then showed me other options I had regarding color, bed-size, etc. After squaring things with Anh Tuan I met Sam to discuss the finances and warranties for my new truck. Sam busied himself by bringing up many warranty brochures and helped me understand what all of them meant. With my rough work environment, the 3-yr dent care warranty was a must and I'm very glad Sam recommended it. I felt that both gentlemen were friendly and patient with me in making this big decision and purchase. My overall experience was great and I shall definitely recommend this dealership to any of my friends and family that are looking into buying an automobile. More

When I had arrived at the Service Dept. the folks there were professional and friendly. They were very helpful. I would definitely come back here to Steven Creek for my car maintenance. were professional and friendly. They were very helpful. I would definitely come back here to Steven Creek for my car maintenance. More

Let me say first that the simple fact there is a dealorship service department out there open on the weekends is a huge plus for us busy consumers who have trouble getting our cars in during the wee dealorship service department out there open on the weekends is a huge plus for us busy consumers who have trouble getting our cars in during the week. This was my first experince with this service department for my new Camry and even though the place was slammed due to a discounted 5K Superbowl special, the check in process was smooth and painless. I was a bit dismayed to hear it could take 2-3 hours even though I had an appointment, but I was prepared with my Kindle Fire and was able to connect to their wireless easily and watched a movie in their comforatble waiting room and drank plenty of their free coffee. I felt the attention to detail in caring for my care and making sure seat covers and floor protectors were in place to prevent stains was a nice touch and something not all shops have in place. The car was completed within the time frame the service rep said it would be at the estimated price which was a great deal for all service performed. Overall the experience was far better than I expected from start to finish. Even the cashier staff were extra friendly leaving me with a good impression and looking forward to coming back again soon. Thanks Stevens Creek Toyota Service...great job! More