Stevens Creek Toyota

I wish I could give this dealership 6 stars! I just bought a used Toyota Mirai from them this past weekend, and I cannot imagine a better car buying experience. I wanted an eco-friendly car, and the deals that they have on Mirai's are so ridiculous the decision to buy was easy. But it went way beyond just the deal, the service and professionalism of this dealership was tremendous. The entire dealership team was exceptional, taking the time needed to answer all my questions and never pressuring me in any way. Special thanks to Ray Khandan, Elyas Amiri, and Sam in finance--they were all just great to work with. One other thing that has to be mentioned is they have their own Allstate office inside the dealership. How genius is that? It makes so much sense. In addition to the great deal I got on my car, the agency manager Ruby helped me save over $50 a month on my insurance! It was a total bonus. I can't recommend Stevens Creek Toyota enough. Plus I LOVE my new car, it is amazing!

Jonathan Reyes, Suni Singh and Perry Farahani where all great to deal with and very informative. I love Toyota products and these guys rocked! My wife and I are sticklers for what we want to get for both vehicle and price, we got both. Thanks guys for making it a great experience! R & E Kulkowski

Love the place. Customer service is great. Waiting time A+. Nothing more to say but keep it up. And thanks for a job well done.

Been a customer for 20 years and they have been consistently reliable and trustworthy, with competitive prices. This time I knew I needed new tires and they brought it to my attention without being forceful, and offered me a set that was very competitive in price with Costco. I also like that the car’s entire service history is stored on their system, so they always know what needs to be done. They’re always very thorough with follow through, estimates on completion, and loaners or inexpensive rentals for longer service.

Please watch out for the sales manager Perry, He'll add warranties you said no to. Sneaky sneaky guy. Make sure to go over everything.

The service agent was great on the phone, but then the follow up at the end is not so great. I wish they would be required to explain what was done and how things look, etc., and help you read through the invoice/service sheet, as it's very busy and difficult to read and interpret. I also got informed being there at 5:30 PM would be just fine, and when I got there at 5:45 PM, they had to rush me in to get my car. That was not communicated very well to me before I left to pick up my car. I could have easily been left with no car overnight. Just wish the communication and follow up at the end was better, as it was very good at the beginning and middle of the service appointment.

I bought my used Prius 2012 in 2014 and have faithfully used Stevens Creek service center for all my services. They have been great. It is always easy to find a time and they have always had my car ready when they said they would and a few times, hours earlier I highly recommend them for your Toyota service needs

Disappointed. We bought our certified preowned Prius here and the buying experience was good. We were given a one year service contract and it was negotiated and stated that it would cover a years worth of service, no matter how many visits or miles because my husband commutes a lot. It was impossible to get service appointments around my husband’s work schedule, so we would drive from Monterey to Stevens Creek on Sundays to go to a 7am appointment to get our vehicle serviced here and they would charge us for routine services and argue with us and shift blame to sales. They wouldn’t even do the proper mileage service, they would do a 45k even when it was closer to 60k. Makan in service was rude and we always felt like they were holding us hostage. On one instance our car was ready for three hours, I kept checking to see if it was ready and they would shift the blame that the other service writer texted a different number. Not the level or quality of service I expected. We wanted to buy a second Toyota but now I think I will be using another dealership.

Good morning, i am cleaning my car today and open the hood to find out that my windshield washer cap is missing. The coolant is low as well and it’s not even a month passed since i brought my car for service. I am the only one who has the keys and uses this car and driving it limited since the shelter in place startes so I work home. I am loyal to you guys, don’t I/we deserve a better service than this?

Fast, friendly and efficient service. I have always had a good experience here. Adan is a great Service Advisor and makes sure my car's needs are always taken care of. This is the place to bring your Toyota!!