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Stevens Creek Toyota

San Jose, CA

3.5
227 Reviews

4202 Stevens Creek Boulevard

San Jose, CA

95129

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Showing 227 reviews

February 01, 2012

If you are simply fed up with how auto dealers treat you keep reading. I am so heated at Stevens Creek Toyota it is pathetic! I know everyone is apprehensive about walking up to a car dealer to purchase More

by toonuhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Floor Manager
January 20, 2012

Perry treated me with kindness and patience and helped me with every question I had. I was helped quickly and efficiently and felt comfortable in an environment that is normally outside of my comfort zone. More

by jriese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry
December 25, 2011

this place is great the work is done quick and there is a great waiting room where I can connect to the wifi and do my work. the people are so nice and friendly. More

by kkcdarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie V.
December 16, 2011

After losing my home, job and battling cancer for two years, I did not think anyone would ever take a chance on me again (Ford sure wouldn't), but one day I received a letter from Tim outlining an offer, More

by queent2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Castro; Gary Piche
November 09, 2011

2009 Toyota has been in the service department for electrical problems since day 1. 3 faulty batteries and two faulty sensors. Service department refuses to properly diagnose the problem and continues More

by emlopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenny and Heather
August 30, 2011

I came into dealership to have my first servicing done. I was greeted right away by Kenny, will all smiles. I was told the service would take about an hour and a half so I went into the lounge. About 45 minu More

by sabrinafair1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny and Eddie
July 09, 2011

I replaced a seat belt - $400. I asked them to change a bulb for me - and for that they would charge me $30. However, they did give me a "Free" inspection and suggested another $2000. worth of work that w More

by suerose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
do not know
June 11, 2011

Kenny has helped me on several visits and has always been friendly and helpful. Last time, I was running late, and he got my car in immediately and since a piece of the car just had to be reattached, he did More

by carrunsgreat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
June 03, 2011

I bought a used Nissan Altima from Toyota Dealer in Oct-2009. This car was Toyota Certified. I also bought extended warranty to be safe. After a year of driving this vehicle, I took this car to Ste More

by mlj28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
May 18, 2011

I have worked with Eddie Violante as my Service Advisor for the past year and a half. He always seems to go above and beyond to advise me on the services needed and works to make it the most time efficien More

by kjlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Violante & Mike Schnur