Stevens Creek Toyota
San Jose, CA
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234 Reviews of Stevens Creek Toyota
Even after quoting the wrong price, the dealer stuck to the price and gave the car in the price they had initially committed. Customer friendly, outright honest and admit mistakes. I am really satisfied the price and gave the car in the price they had initially committed. Customer friendly, outright honest and admit mistakes. I am really satisfied with the service I got. More
My experience with Stevens Creek Toyota dealer was am amazing one. They were honest and reduced the hassle usually associated with car purchase. I will definitely use them for future purchases. I really amazing one. They were honest and reduced the hassle usually associated with car purchase. I will definitely use them for future purchases. I really appreciate their business and professionalism. More
I have been going in for service here at Stevens Creek Toyota for 6 years. The service rep is ALWAYS VERY courteous and respectful. Options for additional service are sometimes given but NO PRESSURE is Toyota for 6 years. The service rep is ALWAYS VERY courteous and respectful. Options for additional service are sometimes given but NO PRESSURE is given to do additional service. A sticker is ALWAYS put on my windshield to remind me when to return for service and my odometer is also always set to remind me of service on the odometer display. The lobby where I wait is great for working while I wait because they have wireless service. With the morning news on the TV, coffee, donuts and bagels with cream cheese, waiting is VERY convenient. I don't use the shuttle because the car is usually ready so fast. Sometimes 90 minutes. Most times they even wash my car! Only one time something was not done quite right and I had to return, but they met me with a smile and fixed it right a way. This was an exception and usually the work is done right the first time. I would recommend this dealer for your service. More
I have been going here for years for vehicle maintenance and I purchased a new car in 2010. I have an excellent experience every time! They consistently take care of my vehicles' needs in a friendly, profes and I purchased a new car in 2010. I have an excellent experience every time! They consistently take care of my vehicles' needs in a friendly, professional manner. Explanations are clear, quotes are met, timing is very efficient and the work is high quality. I cannot imagine going anywhere else. More
I was greeted at the parking lot by Alex and asked what I'm looking for, after telling what I want he introduced me to Rene and it happens that he is a fellow Pilipino. We talked in our native language and I'm looking for, after telling what I want he introduced me to Rene and it happens that he is a fellow Pilipino. We talked in our native language and he asked Alex to show the Tacoma that I want. We test drive and then Rene start the paper works and negotiation, in less than fifteen (15) minutes we settle for the price that I offered. Wait few hours to clean and prepare my Tacoma and drive it home happy and satisfied. I recomend this dealership and asked for Alex and Rene. More
No car purchase is completely painless, but this was about as close as you can get. I talked with Alex on the phone. He got back to me quickly with a good/fair price. Several other dealers I talked with about as close as you can get. I talked with Alex on the phone. He got back to me quickly with a good/fair price. Several other dealers I talked with failed to even get back to me, let alone get back to me with a price. Upon arriving at the dealer, Alex was waiting. We took the car for a test drive and began the paperwork. There was no arm twisting, renegotiating price, or attempts to up-sell add-ons. I waited for the car to be washed and prepped and was on my way. It still took a couple hours, but that seems normal. I would recommend the dealer and salesman to anyone. I love the Prius V. More
I had a great experience buying my new Rav4. Jason worked very hard to get me an outstanding price for my new car and my trade in. Sonny was great in getting through all the paperwork quickly and coming up w very hard to get me an outstanding price for my new car and my trade in. Sonny was great in getting through all the paperwork quickly and coming up with terrific financing at a spectacular rate. Shane in the service department helped solve a minor cosmetic issue for me. All in all a great experience and I would recommend Stevens Creek Toyota to anyone. More
I made a phone call to StevensCreek Toyota and started credit check and car approval process that only took less than 20 minutes before I was approved including filling out online application. I have pur credit check and car approval process that only took less than 20 minutes before I was approved including filling out online application. I have purchased and leased atleast 10 cars and none of them was as fast as this one. Choosing car of interest was made simple through information we received from the sales person and test driving the car. We drove off the lot with a new car within 2hrs including its detailing. More
Thanks to our sales man, Nathaniel Roleff and Perry in finance, this car buying experience was the best. We picked out a car and drove it home in no more then about 3 hours tops. Between my husband and finance, this car buying experience was the best. We picked out a car and drove it home in no more then about 3 hours tops. Between my husband and I this is our 4th car purchase and this by far was the fastest straight to the point, no B/S purchase. More
Rick Vargas (service advisor) explained the technical difficulties with the recall/repairs (possible water pump and steering column wear problems) to my 2009 Toyota Prius. When I asked how much this rec difficulties with the recall/repairs (possible water pump and steering column wear problems) to my 2009 Toyota Prius. When I asked how much this recall/repair would normally cost, he estimated about $1000 (mostly labor). It was reassuring that Toyota actually took the time and spent the money to find/fix potential problems. Finally, the car was ready to pick up an hour earlier than estimated. More

