
Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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I have to say Greg is absolutely wonderful! He helps me every time I bring my car for service! Very knowledgeable and friendly and helpful! Just Great every time I bring my car for service! Very knowledgeable and friendly and helpful! Just Great More
I had my CRV in to xx tire gage light. I wil take it in again in the morning. I rec'd courteous service from a Mr Cooper. A Mr. Carmichael. And Drew and Jon Dawson. Thanks guys you do a great job......... again in the morning. I rec'd courteous service from a Mr Cooper. A Mr. Carmichael. And Drew and Jon Dawson. Thanks guys you do a great job.........,Yvonne Eaton More
I have always experienced great service at this dealership, especially with Greg Upchurch. He is fantastic! Greg is friendly & approachable, professional, and courteous. He keeps you informed, expl dealership, especially with Greg Upchurch. He is fantastic! Greg is friendly & approachable, professional, and courteous. He keeps you informed, explains options, and in general looks out for you. More
I had bad experience before when getting service done to my van. It's been a couple of times I needed a loaner car and never able to get one. The service advisor I originally had wasn't pleasant to work wi my van. It's been a couple of times I needed a loaner car and never able to get one. The service advisor I originally had wasn't pleasant to work with at all. I've dealt with dealerships before mainly Leith BMW and never had problems when needing a loaner. I understand I didn't have major problems that would cause for them to have my car half the day or overnight but again dealerships I dealt with before never had this issue. I can understand if I was getting service done every month but it would literally be twice a year. Every since Robert Tate took over and gave me a new service advisor, Nicholas Fesser I've had nothing but the best experience. Nicholas always asking about the family and always looking to go about and beyond to help. Nicholas is the best More
Took car in at 1:09 for a 1:15 appointment for just an oil change, The lady who took charge of our car received the keys back once the car was finished and parked out in the lot. Only problem was she fo oil change, The lady who took charge of our car received the keys back once the car was finished and parked out in the lot. Only problem was she forgot to tell us the car was finished and we sat for an extra hour before finding this out. No responsibility, no apology for the mistake. No excuse for this! More
Hi I just want to let everyone know that mr David rainheart is the most caring understanding sales men I know by fare I am always respected and taken care of when I’m doing business with him need mor rainheart is the most caring understanding sales men I know by fare I am always respected and taken care of when I’m doing business with him need more people like him More
I am on my 4th Honda from Stevenson Hendricks Honda in Wilmington. I have always had my serviced there as well. Cooper is always accommodating, friendly and professional. I wouldn't go anywhere else. Wilmington. I have always had my serviced there as well. Cooper is always accommodating, friendly and professional. I wouldn't go anywhere else. More
Had a a strange no-start/sometime-start with my 2017 CRV, and managed to drive to the dealership. John Williams took my case and diagnosed the problem as a failing battery. Replaced it, called to let me CRV, and managed to drive to the dealership. John Williams took my case and diagnosed the problem as a failing battery. Replaced it, called to let me know, and all''s well. Super professional service, terrific service associate. More
after calling the Acura dealership and getting limited help, I called the Stevenson Honda dealer (my Acura is basically a Honda as we all know). Explained that I was going on a trip and needed A12 service help, I called the Stevenson Honda dealer (my Acura is basically a Honda as we all know). Explained that I was going on a trip and needed A12 service. He found a spot today and viola, in and out and ready for the road trip...Cooper was my service guy and did a perfect job, plus I got the one on one tour of the new place. Very impressive to say the least. 5 stars out of five...great job Cooper and Stevenson-Hendrick!!! Mike Farage More