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Stevenson-Hendrick Honda Wilmington

Wilmington, NC

4.9
1,827 Reviews

6720 Market Street

Wilmington, NC

28405

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Showing 1,827 reviews

November 04, 2015

Great experience, friendly staff The staff here are great- very friendly and helpful! Mike was very kind and knowledgable. I would recommend this dealership to anyone looking for a ne More

by Caraj12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
Nov 05, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you so much for your excellent input! We're glad to hear that Mike was able to deliver such a kind and knowledgeable service! We strive to provide excellent customer service, and we're glad that this was the case for you! Thank you for the recommendation as well and Please let us know if there's anything else we can do for you. Pat Koballa – GM, pkoballa@stevensonhonda.com

November 04, 2015

Great and honest service!!! These people are honest vs the people at LeJeune Honda. LeJeune Honda lied twice. First, when my clear coat on wheels cracked soon after purchase. Tol More

by babs1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 05, 2015 -

Stevenson-Hendrick Honda Wilmington responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our service staff provided you the best dealer experience ever. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Until next time, have great day. Pat Koballa – GM, pkoballa@stevensonhonda.com

October 29, 2015

We had a pleasant experience Our salesman, Matthew Harbour, was attentive, pleasant and knowledgeable. Manager and other staff were also helpful. Selection of vehicles was e More

by Bob/Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Harbour, John (sales mgr.)
Nov 03, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you so much for taking the time to write this review. We are glad to know that you appreciate our facilities as well as excellent service. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well! Pat Koballa – GM, pkoballa@stevensonhonda.com

October 27, 2015

DO NOT GO TO THE PRE-OWNED ON MARKET ST. It was a bunch of confusion had my car for a couple of weeks they took it back because they screwed up!!!!! I will never send anybody to the STEVENSON More

by Carperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The manager john and Scott they didn't even care
Oct 27, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for bringing your recent experience to our attention. I would appreciate the opportunity to speak with you and learn more about your visit. Please contact me at your earliest convenience so we can discuss, address and resolve your concerns. Thank you in advance for your time. Sincerely, Pat Koballa, General Manager pkoballa@stevensonhonda.com 910-395-1116

October 10, 2015

try another dealership I liked the warranty that came with the purchase. I also appreciate the Finance person, Scott Crocker, and the Administrative Assistance, Peggy Robert More

by KBmom
Customer Service
Price
Recommend Dealer
No
Employees Worked With
William... I think
Oct 26, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for your feedback. I would appreciate the opportunity to speak with you and gain a better understanding of your visit. Please contact me at your convenience so I can address any concerns you have. I look forward to speaking with you. Pat Koballa – GM, pkoballa@stevensonhonda.com

September 03, 2015

Great service, great people! Love this place! Outstanding customer service! I came to look for a better car; they made sure I was well taken care of. The manager was very helpful More

by Barbara Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
Sep 04, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for sharing your experience with us, Barbara! Our team works incredibly hard to exemplify the Stevenson Honda of Wilmington commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Have a great day. Pat Koballa – GM, pkoballa@stevensonhonda.com

August 27, 2015

Excellent and personal Stevenson Honda and our salesman, Mike Lopez, worked to meet our auto needs and worked to make it affordable as well. We were very pleased with everyt More

by wabadie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez
Aug 28, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Wabadie, We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Mike was able to meet your needs. At Stevenson Honda Wilmington, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Pat Koballa – GM, pkoballa@stevensonhonda.com

August 19, 2015

"Great" Mike Lopez was our salesperson. He was so knowledgeable about the vehicles that we were interested in. Dealing with him was a pleasant experience. Eve More

by nonniegold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Beavers and Ken Walker
Aug 21, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Hi and thank you for this great review! We're excited to hear that Mike took care of you! He is a great asset and we appreciate all he does. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the latest specials! Pat Koballa – GM, pkoballa@stevensonhonda.com

August 10, 2015

great Stevenson Honda in Wilmington North Carolina is a very good dealership with great salesman and a finance deparment.Greg Rivenbark (salesman) great gu More

by connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Rivenbark and Brent Wells
Aug 12, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Connie, First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Greg and Brent’s customer service excellence is always consistent and I’m glad that your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook and Twitter for exclusive deals. Pat Koballa – GM, pkoballa@stevensonhonda.com

July 28, 2015

Great Service! Mike Lopez was great to work with. He was super helpful in detailing out the various Odyssey options so that we could make the best decision as to wh More

by Minivan2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lopez, Ken Walker
Jul 29, 2015 -

Stevenson-Hendrick Honda Wilmington responded

Thank you for your great review! Mike is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new vehicle has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. I will be sure to pass along your praises to him and all of us hope to see you again in the future. Take care, Pat Koballa – GM, pkoballa@stevensonhonda.com

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