Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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Great Experience Buying a Used car from Stevenson Honda I was looking for a low milage 2013, 2014 or 2015 car to get me back and forth to work. We went to all of the dealerships in Wilmington who were very I was looking for a low milage 2013, 2014 or 2015 car to get me back and forth to work. We went to all of the dealerships in Wilmington who were very pushy and aggresive in trying to get us to buy from them. We ended up at Stevenson Honda and the experience was much different. Buying a car from Stevenson Honda was was simple and very low pressure. Our salesman, Mike Lopez, asked us lots of questions about what kind of care were looking for, our needs and wants and found a lot of cars that fit our needs. We drove each one until we found the one we liked. Stevenson Honda gave me $500 more for my trade than any other dealership in town had offered me. Financing was quick and easy. We left that day with the car of our dreams. I can't say enough about the great customer service our salesman, Mike Lopez, gave us. He gave us his full attention, answered all of our questions and walked us through each step of the process. If I ever need to buy another car I will start my search at Stevenson Honda and I would recommend them to any friends and family. More
Wonderful service My husband and I recently purchased a 2016 Honda Fit. From the minute we entered, we were treated with respect, kindness and great customer service. My husband and I recently purchased a 2016 Honda Fit. From the minute we entered, we were treated with respect, kindness and great customer service. This was our first time purchasing a new car. Both Mike and Kenny made us feel very welcomed and their humor put us at ease. We worked for a long time trying to get to a price that felt good to us and eventually we got there. We love our Fit and are thankful that we had such a pleasant and enjoyable first car purchasing experience! More
Great Service Chad Brown is excellent. I currently own three Honda's and get all my service from Stevenson. He keeps you well informed and goes the extra mile to h Chad Brown is excellent. I currently own three Honda's and get all my service from Stevenson. He keeps you well informed and goes the extra mile to help you out in certain situations by getting your vehicle back to you if you are waiting. He explains what was done to your vehicle and when the next service (depending on your driving/mileage conditions) will be needed for the vehicle. More
Wow, what a great place to buy a car! We stopped to look at Honda's while our Cr-v was in for maintenance. We were helped by Michael Guimaraes, possibly the best car salesman ever. He was We stopped to look at Honda's while our Cr-v was in for maintenance. We were helped by Michael Guimaraes, possibly the best car salesman ever. He was very, very helpful of our situation and found us the best of deals. We can't express our gratitude to Michael enough. More
Great Chad was very nice and kept me informed. When they received the wrong part for my car, he called to let me know it would be a delay. He went the extra Chad was very nice and kept me informed. When they received the wrong part for my car, he called to let me know it would be a delay. He went the extra mile. More
Fast and efficient Very satisfied with my experience at Stevenson Honda. They helped me accomplish my goals and they did it fast and efficiently. It was a pleasure dea Very satisfied with my experience at Stevenson Honda. They helped me accomplish my goals and they did it fast and efficiently. It was a pleasure dealing with Jeff Harper. He was fantastic and quickly acted on my goals with professional excellence. I also dealt briefly with Matt Banning and Scott Crocker. Both of whom also were also pleasant to deal with and very efficient. Good experience overall! Pete More
Stevenson Honda is the place to buy! Matthew Harbour was awesome! He answered all of my questions and was very knowledgeable. All of the staff were very friendly and helped make the car b Matthew Harbour was awesome! He answered all of my questions and was very knowledgeable. All of the staff were very friendly and helped make the car buying experience painless. I have already recommended them to a family member! More
Waste of my time Don't go unless you have hours you want to spend there. Nice people, but poor process. I went there for 3 visits, but I never got a price for any Don't go unless you have hours you want to spend there. Nice people, but poor process. I went there for 3 visits, but I never got a price for any vehicle. Many times I would wait at the desk, thinking I was going to get a price of a vehicle and I never received one. Eventually after waiting with my family for over 10 minutes on the third visit without any interaction we got up and left and told the salesperson and the manager that we were going elsewhere. Another way they waste you time, is their cars are poorly laid out without knowing where the keys are located. I spent 5+ minutes with the salesperson looking through a plastic bin for the keys to find two keys for two Accord models that I wanted to look at. They had at least 40 Accord keys in one bin. Poor organization. Probably never go there again. Heard issues about them from neighbor and I should have listened. More
Best service ever. Every one was very helpful and willing to make you comfortable. Our sales person Jeffery Harper was so nice and he dealt with us patiently. We arrived Every one was very helpful and willing to make you comfortable. Our sales person Jeffery Harper was so nice and he dealt with us patiently. We arrived before business opened just to look around and after looking Jeffery came to see if we needed any assistance and if he could help. When we told him what we were considering he led us to what we were looking for. He had us to come in to the building so we could kinda of cool off and look at some list of the inventory. After looking and changing our minds a few times, Jeffery would take us out to look at other vechicles and then finally we went to Parkway to pick up what we decided on. Every one was so nice and would come talk to us while Jeffery was getting us new information. And after we were getting our new 2015 CRV detailed Pat the General manager came to congratulate us. The adventure of buying a new vechicle was not a pain because we had such concerened people like Jeffery and Brent Wells who took the time to make our visit there unstressful. We were there for about 6 hours and they took time to make sure we were satisifed and happy with our purchase before we left. I just can"t say enough about the people at Stevenson Honda of Wilmington NC More
Great Experience! Individualized experience. Excellent customer service provided by Jeffery Harper. Personable, fair, works well with customer needs! Jeffrey greeted Individualized experience. Excellent customer service provided by Jeffery Harper. Personable, fair, works well with customer needs! Jeffrey greeted me once I arrived on the lot. He provided professional, courteous service. More








