
Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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This is a review of my first service for our 2025 Honda CR-V Hybrid. Lillian Paradise was my service representative. She was courteous, knowledgeable and altogether excellent to work with. She even helped CR-V Hybrid. Lillian Paradise was my service representative. She was courteous, knowledgeable and altogether excellent to work with. She even helped to look for my sunglasses when I thought I had left them in the visitors lounge. When I left for breakfast while the car was being serviced, she promptly called me back when the service was completed. She gets five stars. The service department washed the car before returning it and I really like the video that was created, a great idea. I give the mechanic, Lillian and the driver, Andy, an "excellent" rating. I arrived early and they set to work right away which meant I got away early which I really appreciated. Thank you Wilmington Honda! I will be back! The buying experience was very good and I had excellent rapport with the salesman who was very helpful. There was a misunderstanding on the extended warranty and oil change program but Honda was very responsive and it got resolved. I would definitely use this dealership again. The Honda building is kept in immaculate shape with everything gleaming which is striking. They have a very nice customer lounge with coffee and a large screen for those who like to watch TV. The people that I've met there are attentive and professional. As with all purchases of this magnitude I would advise people to do their homework before going to any dealership but they expect that and treat customers respectfully and do not apply undue pressure like some other car dealerships. I recommend them for sure. Matt and Bubba were the two salespeople I worked with, both excellent. More
You can trust Danny Walker to take care of you. I didn't plan to buy a car today. Danny did all the work to get me a great value with total transparency, plus I got an excellent education in the p I didn't plan to buy a car today. Danny did all the work to get me a great value with total transparency, plus I got an excellent education in the process. More
Claude is an excellent salesman. He was very polite and welcoming. He answered any questions I had and always expressed that he wanted to make sure I picked the car I loved. Thank y He was very polite and welcoming. He answered any questions I had and always expressed that he wanted to make sure I picked the car I loved. Thank you again Claude for your time and patience! More
I walked into the dealership and Claude immediately went to come assist me. He was very friendly and went above and beyond including checking their listings for vehicles at dealerships in the area. He made to come assist me. He was very friendly and went above and beyond including checking their listings for vehicles at dealerships in the area. He made the process of buying quick and easy while still ensuring that I got the quality of assistance that he clearly had a passion for. More
Went into Stevenson- Honda a few weeks back looking for me a car. Claude Hunter helped me get my daughter into a nice Honda. He had kept up the communication with me for weeks until we were able to get me me a car. Claude Hunter helped me get my daughter into a nice Honda. He had kept up the communication with me for weeks until we were able to get me into the car I wanted. Well he succeeded today! Walked out today happier than I have ever been. I recommend anyone needing a car go see Claude. More
Service was great. Matt Banning and Ben Laughman were very helpful in selecting the perfect car for our family. Everyone was friendly and nice. Matt Banning and Ben Laughman were very helpful in selecting the perfect car for our family. Everyone was friendly and nice. More
Danny Walker was beyond excellent. He got me in a 2025 Pilot at price monthly payment requested without any need to haggle/fight for a fair price. Sales department even went above and He got me in a 2025 Pilot at price monthly payment requested without any need to haggle/fight for a fair price. Sales department even went above and beyond in trade in to ensure number requested was below the max amount I could afford. In all my years of car buying this was most efficient and stressless experience as a whole I have had. As the child of a retired person in the industry. I can not stress enough that this is the dealership without question to buy a Honda 100% recommend going to Danny Walker. More
Bought my second vehicle with Claude! He is amazing at what he does and treats everyone like family! Took the time to find the perfect vehicle for me and my budget. Very professional and He is amazing at what he does and treats everyone like family! Took the time to find the perfect vehicle for me and my budget. Very professional and easy to work with. I didn’t feel pressured at all! More