
Stevenson-Hendrick Honda Wilmington
Wilmington, NC
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Great service! Took time to make sure he got me in a vehicle perfect for me and my 2 yr old daughter. For all your new car needs contact Claude Hunter! Took time to make sure he got me in a vehicle perfect for me and my 2 yr old daughter. For all your new car needs contact Claude Hunter! More
Great customer service! Cody genuinely cared about our service experience! All went out of their way to ensure our vehicle was back to us as quickly as possible. Cody genuinely cared about our service experience! All went out of their way to ensure our vehicle was back to us as quickly as possible. More
I need a 6th star for this one! ! I am floored with gratitude for Savannah and the Stevenson Honda team! I came in for a product recall (which they handled flawlessly) but when co ! I am floored with gratitude for Savannah and the Stevenson Honda team! I came in for a product recall (which they handled flawlessly) but when conducting the free inspection located the sources of the poor handling i had noticed developing over time. Being a typical busy mom, I never thought to look deeper, and I’m so glad they did!! They uncovered serious structural weaknesses and advocated with my warranty to cover everything possible even though my car is 8 years old. When an unforeseen complication arose, they covered the costs without me even asking! They even arranged for a rental car (nicer than my normal vehicle even lol) for me and covered the costs (along with the warranty) while they fixed the unforeseen issues that were genuinely not their fault. As a single mom who is admittedly vehicle-ignorant, this event made me feel like Stevenson had my back advocating for a safe vehicle and going far behind their duty to ensure services were as minimally costly as possible… see why i need that 6th star?! More
Craig Hales was extremely helpful and very resourceful getting my HRV 2023 vehicle in a timely matter. I was very apprehensive when I entered the dealership however Craig had put my anxiety at ease. I a getting my HRV 2023 vehicle in a timely matter. I was very apprehensive when I entered the dealership however Craig had put my anxiety at ease. I am very great full for all he has done and will definitely be coming back in the future. More
Had my Pilot in for service recently. Worked with Nathan Hines, he was excellent to work with. Kept me informed throughout the entire process and was timely in getting the work done. Than Worked with Nathan Hines, he was excellent to work with. Kept me informed throughout the entire process and was timely in getting the work done. Thanks so much Nate!!! More
Craig is the best! ! He always keeps our best interests at heart!! He worked super hard to get me where I needed to be so I could trade in my car. I always appreciate al ! He always keeps our best interests at heart!! He worked super hard to get me where I needed to be so I could trade in my car. I always appreciate all his help. More
Claude was patient and willing to go above and beyond to help us find the right car for us. Easy to work with and someone I would recommend to anyone in their car search! help us find the right car for us. Easy to work with and someone I would recommend to anyone in their car search! More
Service department was excellent - very clean, comfortable waiting area and even a coffee machine with more options than you could imagine. Nathan took care of me and was able to complete my maint comfortable waiting area and even a coffee machine with more options than you could imagine. Nathan took care of me and was able to complete my maintenance in a timely manner. More