Stevenson-Hendrick Toyota Jacksonville

Excellent customer service from beginning to end. En was very knowledgeable and was able to answer all our questions. En was very knowledgeable and was able to answer all our questions. More

Everyone was kind and helpful. We are so happy with the new Crown. The gas mileage is amazing. We are so happy with the new Crown. The gas mileage is amazing. More

Martin Urquizo is a great salesman. . He worked hard for us and today he got 2 sales from our family. . He worked hard for us and today he got 2 sales from our family. More

Paid $1,000 less for the exact same repair at a Toyota Dealership 30 miles away in New Bern, NC. Was quoted $3,414.96 for a bad brake booster repair that required a replacement of the master cylinder as w Dealership 30 miles away in New Bern, NC. Was quoted $3,414.96 for a bad brake booster repair that required a replacement of the master cylinder as well. Brake Booster is $750 from Toyota, Master Cylinder is $800, Dot 3 Brake Fluid $46. Stevenson-Hendricks was charging me $1,819.95 for Labor and Taxes on the repair. Literally took their exact invoice down the road to Toyota of New Bern, within 10 minutes they shaved $1,000 off the price of the repair and fixed my vehicle within a few days. Not sure to be mad or happy, maybe both. Definitely mad at Stevenson-Hendricks Toyota of crooks. More

En Connor was phenomenal as was the entire team to coordinate with me on what I was looking for and my time frame as well as work with my specific situation. I couldn’t be happier! coordinate with me on what I was looking for and my time frame as well as work with my specific situation. I couldn’t be happier! More

My issue was resolved promptly, and with professionalism. Issue was very unusual and the service people answered and my questions in words i understood. Issue was very unusual and the service people answered and my questions in words i understood. More

Awesome customer service. .all smiles and super friendly my guy en already had cars lined up that I was interested and then got us a great deal.. .all smiles and super friendly my guy en already had cars lined up that I was interested and then got us a great deal.. More

Aaron did a phenomenal job working with me and getting a great trade in from a Kia into a 24’ Highlander. The whole dealership was welcoming, clean, and professional. I highly recommend coming here if yo great trade in from a Kia into a 24’ Highlander. The whole dealership was welcoming, clean, and professional. I highly recommend coming here if you’re in the market or considering getting a new car. Thank you Stevenson-Hendrick Toyota and Aaron! More

Very quick and friendly! I enjoyed my test drive where I could go as much as I wanted. I enjoyed my test drive where I could go as much as I wanted. More

Very helpful and courteous. Really treated us well. Very professional and went out of his way to make it a great experience! Really treated us well. Very professional and went out of his way to make it a great experience! More