Stevenson-Hendrick Toyota Jacksonville

Paid $1,000 less for the exact same repair at a Toyota Dealership 30 miles away in New Bern, NC. Was quoted $3,414.96 for a bad brake booster repair that required a replacement of the master cylinder as w Dealership 30 miles away in New Bern, NC. Was quoted $3,414.96 for a bad brake booster repair that required a replacement of the master cylinder as well. Brake Booster is $750 from Toyota, Master Cylinder is $800, Dot 3 Brake Fluid $46. Stevenson-Hendricks was charging me $1,819.95 for Labor and Taxes on the repair. Literally took their exact invoice down the road to Toyota of New Bern, within 10 minutes they shaved $1,000 off the price of the repair and fixed my vehicle within a few days. Not sure to be mad or happy, maybe both. Definitely mad at Stevenson-Hendricks Toyota of crooks. More

En Connor was phenomenal as was the entire team to coordinate with me on what I was looking for and my time frame as well as work with my specific situation. I couldn’t be happier! coordinate with me on what I was looking for and my time frame as well as work with my specific situation. I couldn’t be happier! More

My issue was resolved promptly, and with professionalism. Issue was very unusual and the service people answered and my questions in words i understood. Issue was very unusual and the service people answered and my questions in words i understood. More

Awesome customer service. .all smiles and super friendly my guy en already had cars lined up that I was interested and then got us a great deal.. .all smiles and super friendly my guy en already had cars lined up that I was interested and then got us a great deal.. More

Aaron did a phenomenal job working with me and getting a great trade in from a Kia into a 24’ Highlander. The whole dealership was welcoming, clean, and professional. I highly recommend coming here if yo great trade in from a Kia into a 24’ Highlander. The whole dealership was welcoming, clean, and professional. I highly recommend coming here if you’re in the market or considering getting a new car. Thank you Stevenson-Hendrick Toyota and Aaron! More

Very quick and friendly! I enjoyed my test drive where I could go as much as I wanted. I enjoyed my test drive where I could go as much as I wanted. More

Very helpful and courteous. Really treated us well. Very professional and went out of his way to make it a great experience! Really treated us well. Very professional and went out of his way to make it a great experience! More

En was great! Bought a Camry he is efficient and knowledgeable. I recommend seeing En if you ever need a vehicle. Bought a Camry he is efficient and knowledgeable. I recommend seeing En if you ever need a vehicle. More

I just bought a new car! Came in knowing what I wanted and walked out with exactly what I wanted. So excited. Very easy experience! Allen and Taylor were exceptional! Came in knowing what I wanted and walked out with exactly what I wanted. So excited. Very easy experience! Allen and Taylor were exceptional! More

We have been long standing customers with the Jacksonville NC location thanks to Aaron Prescott and Ray ! Every 3 years it seems we are walking out happy customers with new rides. Its more then a Jacksonville NC location thanks to Aaron Prescott and Ray ! Every 3 years it seems we are walking out happy customers with new rides. Its more then a vehicle purchase you gain a whole new family at this dealership! 100% recommended. More