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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,081 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,081 Reviews of Stevenson-Hendrick Toyota Jacksonville

November 20, 2023

Having a great product being sold at list product should be good basis for a satisfactory transaction. Instead there was way too much emphasis on trying to pad the price by adding a bunch of items that prov More

by rbranston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Prescott, Kevin Joyner, Martin Urquizo
Nov 21, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Rbranston, we appreciate your honest feedback, as we are always looking for ways to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

November 15, 2023

Impeccable customer service. My Sales Representative was Aaron Prescott. He went above and beyond to ease any stress I had in buying a new vehicle. A SPECIAL recognition to Charl More

by Mommadukes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Charles Peyton
Nov 16, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Mommadukes, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 14, 2023

I was helped by Giovanni Vargas to trade my Toyota Tacoma and buy a new 2024 Toyota Corolla. I had a great experience. First time I try to buy a car and I don’t feel they are trying to take advantage. I feel More

by David Bermudez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
Nov 16, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

David Bermudez, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

November 10, 2023

I came in for service and Randi was super helpful and friendly. Will recommend her to others. More

by bkvas57
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Nov 13, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Bkvas57, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

November 06, 2023

We had an excellent experience with our purchase. We especially want to recognize our Sales representative, Brooklyn. She went above and beyond to make the experience enjoyable. She is an truly a More

by teichelberger21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn
Nov 07, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Terryeichelberger, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 04, 2023

Brooklyn was outstanding. Very helpful, very courteous and nice to work with. Will return and will refer friends and family! More

by slhess8
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brooklyn
Nov 05, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Slhess8, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day! George Popajohn General Manager Cell 910-232-7936

November 01, 2023

Excellent communication and follow-through from both Justin Conwell and Kevin Joyner. They both went above and beyond to make this a pleasant experience. More

by John Simons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Conwell, Kevin Joyner
Nov 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

John Simons, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon! George Popajohn General Manager Cell 910-232-7936

November 01, 2023

Outstanding experience with Allen and Michael on purchasing our new highlander. Would highly recommend coming in to see them! More

by jefftomasovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Melendez , Allen Sluder
Nov 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Jefftomasovic, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. Thank you again for leaving us this response! George Popajohn General Manager Cell 910-232-7936

November 01, 2023

Got my new highlander today from Allen and Mike. Great service!! Love Stevenson Hendrick Toyota More

by jeantomasovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Melendez , Allen Sluder
Nov 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Jeantomasovic, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! George Popajohn General Manager Cell 910-232-7936

October 29, 2023

I recently traveled from NYC to collaborate with Aaron P, having heard of his exceptional work. I'm delighted to report that the purchase process was seamless and very satisfying. Aaron exceeded our expectat More

by ramirezjennifer092
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Charles Peyton
Oct 30, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Ramirezjennifer092, we're so glad that we were able to go above and beyond your expectations! Thank you for making the trip down! We are always more than happy to assist you if anything else comes up. Take care! George Popajohn General Manager Cell 910-232-7936

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