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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,077 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,077 Reviews of Stevenson-Hendrick Toyota Jacksonville

November 27, 2023

Great easy process all the way from the test drive to paperwork. Justin Conwell was very professional, knowledgeable, and pleasant to work with More

by Cullenkerr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Conwell , Amer Amer
Nov 29, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Cullenkerr, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

November 25, 2023

Outstanding customer service, made the entire process easy to understand! Highly recommend doing business with them! More

by tracer9901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
En Connor
Nov 28, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Tracer9901, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care! George Popajohn General Manager Cell 910-232-7936

November 25, 2023

Friendly and diligent. They will do what it takes to earn your business. Martin was Great to work with . Well maintained facility. More

by Bigwaves93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Peyton, Martin Urquizo, Amer Amer
Nov 28, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Bigwaves93, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day! George Popajohn General Manager Cell 910-232-7936

November 24, 2023

Awesome no pressure team that made it happen. Aaron, Amer, and Christian… awesome guys! Will definitely be returning in the future. More

by Davjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davila, Aaron Prescott, Amer Amer
Nov 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Davjd, we are so pleased you enjoyed your visit to Stevenson-Hendrick Toyota Jacksonville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! George Popajohn General Manager Cell 910-232-7936

November 24, 2023

Justin was so helpful and knowledgeable. He made our buying experience very pleasant and made sure we got a great vehicle!!! We will be back when we are in the market for another vehicle. More

by fairclothkw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Conwell, Charles Peyton, Amer Amer
Nov 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Fairclothkw, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 22, 2023

Bought our second car from Allen and Kevin. Highly recommend, very flawless and hassle free. More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner, Allen Sluder
Nov 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Roger, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! George Popajohn General Manager Cell 910-232-7936

November 20, 2023

Having a great product being sold at list product should be good basis for a satisfactory transaction. Instead there was way too much emphasis on trying to pad the price by adding a bunch of items that prov More

by rbranston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Prescott, Kevin Joyner, Martin Urquizo
Nov 21, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Rbranston, we appreciate your honest feedback, as we are always looking for ways to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

November 15, 2023

Impeccable customer service. My Sales Representative was Aaron Prescott. He went above and beyond to ease any stress I had in buying a new vehicle. A SPECIAL recognition to Charl More

by Mommadukes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Charles Peyton
Nov 16, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Mommadukes, thank you so much for your positive comments about Stevenson-Hendrick Toyota Jacksonville! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 14, 2023

I was helped by Giovanni Vargas to trade my Toyota Tacoma and buy a new 2024 Toyota Corolla. I had a great experience. First time I try to buy a car and I don’t feel they are trying to take advantage. I feel More

by David Bermudez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
Nov 16, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

David Bermudez, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

November 10, 2023

I came in for service and Randi was super helpful and friendly. Will recommend her to others. More

by bkvas57
Recommend Dealer
Yes
Employees Worked With
Kami Eckles
Nov 13, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Bkvas57, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

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