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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,081 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,081 Reviews of Stevenson-Hendrick Toyota Jacksonville

June 24, 2023

Jordan (Abe) was honest, friendly, and so communicative. We couldn't have been blessed with anyone better! He heard our concerns and answered all our questions to a T. This was our first big car purchase s More

by Shelby & Ivan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Calhoun, Jordan Jackson, Kevin Joyner
Jun 26, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Shelby & Ivan, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! George Popajohn General Manager Cell 910-232-7936

June 24, 2023

Great service! Randi was courteous, professional, and knowledgeable. David P. did a great job on the maintenance of my vehicle. Thank you for taking care of me an More

by Russell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randi Wells, David P. (Service Tech), Kami Eckles, Allison Justice
Jun 27, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Russell, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! George Popajohn General Manager Cell 910-232-7936

June 23, 2023

Awesome x 100 Allen Amer Doug Your Nc Toyota Leader in Service Selection and price! More

by Walteredwardsaylor
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Allen Sluder, Amer Amer
Jun 26, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Walteredwardsaylor, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. If you're ever in need of more help, please let us know! George Popajohn General Manager Cell 910-232-7936

June 23, 2023

I came back to Stevenson Hendrick Toyota to purchase 2 more new cars. #1 for selection price and customer service! Come see Allen Amer and Doug. More

by Tambitsay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Allen Sluder, Amer Amer
Jun 26, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Tambitsay, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

June 22, 2023

Great dealership the staff was very knowledgeable and very helpful Anthony Andrews was my advisor and his customer service was amazing Dalton helped me with my tires and he was very professional and know More

by Brucey77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Andrews,Dalton Cotz
Jun 26, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Brucey77, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you again for the great review! George Popajohn General Manager Cell 910-232-7936

June 21, 2023

Staff is not overly aggressive, which was nice. Facility is top notch. Pricing was initially too high with a lot of unneeded costs, but negotiations cleared that up. Good experience overall. More

by brandon.dillard04
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
En Connor
Jun 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Brandon.dillard04, thank you for your kind words and this wonderful review! Thank you again for leaving us this response! George Popajohn General Manager Cell 910-232-7936

June 21, 2023

Honestly we was about to give up on getting a vehicle from here because we wasn’t accomplishing what we came for , however En Connor went the extra mile to make sure we could get what we needed and even More

by abarnhart09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amer Amer, En Connor
Jun 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Abarnhart09, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! George Popajohn General Manager Cell 910-232-7936

June 21, 2023

We traded in our vehicle - so this is our second buying experience with them. En and Imir were awesome. They went above and beyond to help us on a tight schedule. We were able to get our car on time and sa More

by rbarnhart1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amer Amer, En Connor
Jun 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Rbarnhart1, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care! George Popajohn General Manager Cell 910-232-7936

June 21, 2023

The staff at Stevenson-Hendrick Toyota are very friendly and knowledgeable. They always make sure to take excellent care of my vehicle. More

by aemma3801
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Andrews, Amer Amer
Jun 25, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Aemma3801, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! George Popajohn General Manager Cell 910-232-7936

June 19, 2023

True Professional in the Auto Industry! I love my New Highlander❤️ Mr. Allen is your guy! More

by Verniedbarwick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Jun 21, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Verniedbarwick, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! George Popajohn General Manager Cell 910-232-7936

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