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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

March 14, 2023

Great service department and Brooklyn was great to work with from the sales team. We'll be making sure to pass her name along to our friends who may be in the market for a new vehicle. More

by hornback.james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooklyn Pulliam, Matthew Morrissey
Mar 17, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Hornback.james, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! George Popajohn General Manager Cell 910-232-7936

March 10, 2023

Asked dealer to rotate tires and to put best tires on front. Tires were put on the exact opposite. More

by Rosage.larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj
Mar 12, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Rosage.larry, we appreciate your honest feedback, as we are always looking for ways to improve. I will look into it and have Jason call you. Thannk you for making us aware. George Popajohn General Manager Cell 910-232-7936

March 10, 2023

Kaitlynn did an outstanding job helping me find the car I wanted. Great work and thanks! More

by andrewmdavison60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlynn Johnson
Mar 14, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Andrewmdavison60, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

March 10, 2023

Cj and Kaitlynn went above and beyond during my car buying experience. Thank you so much for your patience and hard work! I wouldn't have gotten the car that I wanted if it weren't for you. Thank you! More

by amimartinez2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn johnson, Charles Peyton, Kevin Joyner
Mar 14, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Amimartinez2010, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. Thank you again for leaving us this response! George Popajohn General Manager Cell 910-232-7936

March 09, 2023

Awesome AND Professional! ! Go see Allen!! 3rd Vehicle!! I live in New Bern and will continue to drive to Jax Hendrick Toyota More

by Clementned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Mar 12, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Clementned, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care! George Popajohn General Manager Cell 910-232-7936

March 06, 2023

I love my new truck, go see Allen at Stevenson, Hendrick Toyota. Awesome customer, service, and price! More

by Redulsallen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Mar 08, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Redulsallen, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! George Popajohn General Manager Cell 910-232-7936

March 01, 2023

Thanks to Richard and Martine for the help they gave to my son buying his first Toyota. They handled the out of state transaction seemless. Great job to them both More

by jarmstrong
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard and Martine
Mar 08, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Jarmstrong, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! George Popajohn General Manager Cell 910-232-7936

February 28, 2023

Mrs. Brooklyn Pulliam was a fantastic worker to associate with. She helped us find the right car for my wife and I with great attitude and attentiveness! I would love to also express my gratitude to the fina More

by Bearsfb42
Recommend Dealer
Yes
Employees Worked With
Brooklyn pulliam, Amer Amer
Mar 08, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Bearsfb42, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

February 28, 2023

Brooklyn Pulliam was amazing and answered any questions we had. She eased my stress and put my husband into an awesome Tacoma. Thank you so much Brooklyn I will be coming back! Amir helped us most benefi More

by mvillarreal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn Pulliam, Amer Amer
Mar 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Mvillarreal, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. Thanks again for taking the time to leave us this information about your recent visit. Take care! George Popajohn General Manager Cell 910-232-7936

February 22, 2023

Troy was great! I definitely had rhe best salesman! He helped me get into the car I wanted and everyone involved in the deal was amazing. From the front desk ladies More

by amycorbin76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Bragg, Anthony Andrews, Steven Kirchhoff
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