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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

February 18, 2023

Brooklyn was super! We were in and out, she made it so easy!! Everyone was Very friendly and helpful, making sure we got everything and were being helped. It was spotles More

by kennak74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooklyn, Vincent
Feb 20, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Kennak74, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

February 18, 2023

Salesman Allen talked with me before the place opened. told him what I was looking for and showed me what they had. Very pain-free. Got the truck I wanted quickly and drove it off the lot within a couple More

by chuck.bonavita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder, Amer Amer
Feb 21, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Chuck.bonavita, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

February 17, 2023

Allen is awesome. Awesome service. Hands down appreciation. Great co-ordination with customers. I recommend you guys look for Allen. More

by karkisuman729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Feb 20, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Karkisuman729, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! George Popajohn General Manager Cell 910-232-7936

February 05, 2023

The salesman, Skylar, was top-notch. He should be seeking a new job with people who possess his honesty and integrity. The dealership, however, was not ideal. I had another dealership More

by Nofuller12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SKYLAR
Feb 07, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Nofuller12, it's upsetting to hear that your experience was anything but stellar. I will have my Sales Manager, Ray Calhoun, get with Skylar and reach out to see what happened. We want all of our customers to have an excellent experience at our store. George Popajohn General Manager Cell 910-232-7936

February 01, 2023

My sales agent was awesome. I highly recommend Stevenson-hendrick for any auto buying it service needs. Make sure you ask for ABE!!!!!! HE ALSO GOES BY JORDAN LOL More

by honeyhair928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly, Charles Peyton, Jordan Jackson
Feb 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Honeyhair928, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care! George Popajohn General Manager Cell 910-232-7936

January 31, 2023

Steven was great per usual! Easy to work with and being a female he always talks in ways I can understand (not good with cars at all). Gets my car in quick and I’m out within an More

by maddiea15.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 03, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Maddiea15.ma, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! George Popajohn General Manager Cell 910-232-7936

January 28, 2023

They are very together here. I loved the communication through text and also getting text info on what my car needs More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Jan 31, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Kay, your satisfaction is our top priority. Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

January 27, 2023

Been going for years, never had a single negative experience. Techs will work with you to meet your needs as best they can. More

by Spartan5011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Morrissey
Jan 31, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Spartan5011, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

January 26, 2023

Jordan Jackson was extremely helpful in all steps taken to purchase my new vehicle. He was incredibly friendly and knowledgeable. More

by Caitlin Mahnke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Jackson, Kevin Joyner
Jan 29, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Caitlin Mahnke, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! George Popajohn General Manager Cell 910-232-7936

January 21, 2023

Great experience working with Christian Davila on purchasing a 2009 Honda Accord. I highly recommend this dealership and this salesperson! More

by michael_8730
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davila
Jan 24, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Michael_8730, we really appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care! George Popajohn General Manager Cell 910-232-7936

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