Stevenson-Hendrick Toyota Jacksonville

Great customer service. Thomas Longar helped me find the right vehicle and worked with me to get me into my new truck Thomas Longar helped me find the right vehicle and worked with me to get me into my new truck More

Allen Sluder did an amazing job helping me find a vehicle that was perfect for our family. He answered all of my questions and the purchased process went quick and easy. I would definitely recommend him if y that was perfect for our family. He answered all of my questions and the purchased process went quick and easy. I would definitely recommend him if you looking for a vehicle! More

They are honest and professional. They kept me in my budget the entire time. Did not rush me through the process. Happy with my purchase. They kept me in my budget the entire time. Did not rush me through the process. Happy with my purchase. More

Salesman Thomas Longar is Awesome! Definitely recommend anyone buying a car, new or used, have the experience of having Mr. Thomas walk you through the process. Definitely recommend anyone buying a car, new or used, have the experience of having Mr. Thomas walk you through the process. More

Awesome experience. Bought a brand new 2023 Tacoma from them!! Aaron was fantastic! He was very helpful and wasn’t the typical car salesman! Bought a brand new 2023 Tacoma from them!! Aaron was fantastic! He was very helpful and wasn’t the typical car salesman! More

Fast service for oil change only. My appointment was at 8:30 and I was out by 9:15. Customer service was very polite. My appointment was at 8:30 and I was out by 9:15. Customer service was very polite. More

Martine was a great help and knew the vehicle as he should. When it came down to the pricing of the vehicle, Vincent stepped in, the internet had the vehicle listed for a certain price. There was a sla should. When it came down to the pricing of the vehicle, Vincent stepped in, the internet had the vehicle listed for a certain price. There was a slash through the price and a green button that says “click here for best price” when you click the button, you get a phone call and they wont talk about pricing. Vincent was more concerned with selling a warrenty and lojack then working with the base price of the car. Long story short, I paid the full base price minus a 250$ ad pop up coupon (that I never would have gotten unless I mentioned it). Like I said, Martin did a great job. Just wanted to leave an honest review of my encounter. More

Everyone there is helpful and the service is always fast. I actually look forward to getting my car maintenances here due to everyone being professional and courteous. Randi Wells along with the rest of the I actually look forward to getting my car maintenances here due to everyone being professional and courteous. Randi Wells along with the rest of the staff there were super helpful. I was given the option to get pro-rated prices for my tires when I needed 4 new ones. I appreciate how the gentleman I was working with initially started off saying that instead of charging me full prices for 4 new tires. More

I’ve experienced unacceptable customer service multiple times. Service advisors fail to keep the customer informed on vehicle status while in the shop. Especially when vehicle stays multiple days. times. Service advisors fail to keep the customer informed on vehicle status while in the shop. Especially when vehicle stays multiple days. More

One year ago I bought a 21 RAV4 and I love it. Although today I decided I wanted to get a 23 RAV4 and I love it even more. Go see Allen and Jay great people and service! Although today I decided I wanted to get a 23 RAV4 and I love it even more. Go see Allen and Jay great people and service! More