Stevenson-Hendrick Toyota Jacksonville

Martine was a great help and knew the vehicle as he should. When it came down to the pricing of the vehicle, Vincent stepped in, the internet had the vehicle listed for a certain price. There was a sla should. When it came down to the pricing of the vehicle, Vincent stepped in, the internet had the vehicle listed for a certain price. There was a slash through the price and a green button that says “click here for best price” when you click the button, you get a phone call and they wont talk about pricing. Vincent was more concerned with selling a warrenty and lojack then working with the base price of the car. Long story short, I paid the full base price minus a 250$ ad pop up coupon (that I never would have gotten unless I mentioned it). Like I said, Martin did a great job. Just wanted to leave an honest review of my encounter. More

Everyone there is helpful and the service is always fast. I actually look forward to getting my car maintenances here due to everyone being professional and courteous. Randi Wells along with the rest of the I actually look forward to getting my car maintenances here due to everyone being professional and courteous. Randi Wells along with the rest of the staff there were super helpful. I was given the option to get pro-rated prices for my tires when I needed 4 new ones. I appreciate how the gentleman I was working with initially started off saying that instead of charging me full prices for 4 new tires. More

I’ve experienced unacceptable customer service multiple times. Service advisors fail to keep the customer informed on vehicle status while in the shop. Especially when vehicle stays multiple days. times. Service advisors fail to keep the customer informed on vehicle status while in the shop. Especially when vehicle stays multiple days. More

One year ago I bought a 21 RAV4 and I love it. Although today I decided I wanted to get a 23 RAV4 and I love it even more. Go see Allen and Jay great people and service! Although today I decided I wanted to get a 23 RAV4 and I love it even more. Go see Allen and Jay great people and service! More

Mr Troy was very polite and well mannered, he made sure I wasn’t nervous and insured me that everything would be fine, I would highly recommend I wasn’t nervous and insured me that everything would be fine, I would highly recommend More

Allen was awesome when helping out with our search for a new 4 Runner. Highly recommend him and this dealership. We left satisfied with our experience and new car! new 4 Runner. Highly recommend him and this dealership. We left satisfied with our experience and new car! More

The best experience I've had buying a vehicle. I had some time to kill while waiting for my regular servicing. I was presented with a vehicle that had upgrade options that I wanted…it hadn't arr I had some time to kill while waiting for my regular servicing. I was presented with a vehicle that had upgrade options that I wanted…it hadn't arrived yet but Christian Davila looked through sister locations and even incoming inventory to find just what I was looking for. He didn't try to upsell or include a bunch of features I didn't need. He actually listened to what I wanted and found me the perfect vehicle. More

The dealership was very professional and took care of us. Top notch dealership to do business with. Top notch dealership to do business with. More

very kind and personable. explained everything i had questions about very throughly. excellent customer service explained everything i had questions about very throughly. excellent customer service More