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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

November 22, 2022

Thierry sales manager Doug Donley is a crook cheated me out of thousands on a trade in and refused to let me buy back my truck. I will never deal with this dealer ship as long as he works there. More

by Tambitsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Douglas Donnelly
Nov 25, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Tambitsay, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. George Popajohn General Manager Cell 910-232-7936

November 22, 2022

I was in the market for a new SUV, me and my wife stop in today and looked at Highlander and RAV4 and drove out with a new RAV4 Limited. Love the service, worked with Alan, awesome! More

by Mhconleydds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Nov 23, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Mhconleydds, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. George Popajohn General Manager Cell 910-232-7936

November 22, 2022

I was in the market for a new SUV. Stop by Stevenson Hendrick Toyota. I am now enjoying a new RAV4. I worked with Allen He was great More

by JaniceAConley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Nov 23, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Janiceaconley, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 20, 2022

Repeat costumers buying our third vehicle from them. Throughly enjoyed our experience here. Allen Sluder was our sales associate and he was top rate both in knowledge and customer service. Our sales ma More

by gil.moctezuma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Krieg. , Allen Sluder
Nov 22, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Gil.moctezuma, we're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! George Popajohn General Manager Cell 910-232-7936

November 19, 2022

Best place to get a vehicle I recommend this if your are looking for a nice car go there. More

by Kymani1065
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Nov 22, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Kymani1065, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! Feel free to reach out to us if you need anything. Have a wonderful day. George Popajohn General Manager Cell 910-232-7936

November 18, 2022

This is our third car from Stevenson-Hendrick. I love buying our cars from them. EN and Amer are so helpful in facilitating the paperwork, getting you a good deal according to your budget. Big th More

by Logygogo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EN, and Amer Amer, Amer Amer, En Connor
Nov 21, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Logygogo, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! George Popajohn General Manager Cell 910-232-7936

November 17, 2022

Went to get an oil change during my lunch break and was in and out to get back to work. More

by airdefatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Nov 20, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Airdefatc, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

November 13, 2022

Dealership was amazing! They were not pushy and they were very friendly. Came back many times and was not rushed into buying a vehicle More

by justice0481
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Longer
Nov 15, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Justice0481, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 12, 2022

Mr. Longar was great. I did not buy from him. However, answered all my questions with 100% honesty and was patient with me the entire time. Go see him if you’re looking for a new Toyota More

by aaronnsilvaa2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Longar
Nov 15, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Aaronnsilvaa2, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! George Popajohn General Manager Cell 910-232-7936

November 11, 2022

Was a great experience better than Volkswagen of Jacksonville. Thomas Longar was amazing and very helpful best salesman of Toyota and should get promoted and a raise. Amazing experience! and would r More

by sebastianvargas183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Longar
Nov 14, 2022 -

Stevenson-Hendrick Toyota Jacksonville responded

Sebastianvargas183, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do! George Popajohn General Manager Cell 910-232-7936

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