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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,089 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,089 Reviews of Stevenson-Hendrick Toyota Jacksonville

July 28, 2020

Sherry was a pleasure to work with. She went out of her way to call about a service plan I purchased out of state, which gave me a discount on my 30,000 mile preventive maintenance. Sherry was calm and pr More

by Cindi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Cindi, thank you for taking the time to write this great review. I'm happy to hear that Sherry went above and beyond to ensure you had a wonderful experience. I will happily share your kind words with her. Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

July 27, 2020

Emails, phone calls and efficiency were all excellent. Sherry did a great job helping me and explaining details. Great customer service! Service on Highlander was timely and good. Very satisfied More

by wandagbraswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Wanda, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Wandagbraswell, thank you for sharing your positive experience!

July 27, 2020

Very positive sales experience. Sales team were all experienced, knowledgeable and congenial. Home delivery made the experience even more convenient. Would highly recommend this dealership and personn More

by LC
Recommend Dealer
Yes
Employees Worked With
Jo Paragili, Jesse Vigneault
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.CO

Jul 28, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Lc, we are very happy we could provide you with a positive experience!

July 26, 2020

Pretty great Service. They were helpful from start to finish of purchasing my vehicle. They showed me some the vehicles that were within my range. More

by Jhdel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hines
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Jhdel, thank you for taking the time to leave a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations!

July 26, 2020

It’s hard to say I enjoy going to a dealership but y’all make it easy. Very friendly and professional. I wouldn’t go anywhere else. More

by Gowithit13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Jay Anthony, Kami Eckles, Brittany Bryant, Sherry Blake, Charles Peyton, Brian Bess
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Gowithit13, we are very happy we could provide you with a positive experience!

July 25, 2020

Sherry Blake is a treasure !it is always so good to see her ! Her professionalism is superb !!! A real asset to the dealership ! Thankyou Sherry ! More

by JreseySue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Jreseysue, thank you for your kind review; we are happy to pass along your comments to the team here at Stevenson-Hendrick Toyota Jacksonville!

July 25, 2020

I have nothing bad to say about this dealership. The entire staff was approachable and helpful. My car buying process was very easy. Thank you. More

by Pennoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Latham, Anna Ruiz
Jul 30, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 25, 2020

Kevin Joyner was awesome salesman. He located the perfect used car for our daughter. We appreciate how committed you were to finding the perfect car and the expression on her face when she came to ge More

by lindatalksalot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Lindatalksalot, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville.

Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Lindatalksalot, we're happy you found our staff to be so supportive during your experience here at Stevenson-Hendrick Toyota Jacksonville.

July 25, 2020

I have always received great service from this dealership. The service department is dependable to get the job done in a reasonable amount of time. Sherry Blake was very helpful suggesting activit More

by wwalker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Wwalker3, your wonderful feedback and rating mean a lot to us.

July 25, 2020

Allen was amazing! Allen was wonderful. Spent a lot of time with me and was not overbearing. Ended up getting me a great deal. Went out of his way to explain the feature More

by Gloria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Jul 27, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Gloria, thank you for the high star rating!

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