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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

July 24, 2020

Tremendous experience with top professionals who truly provide world class service and more!! The customer service, attentiveness, professionalism, cleanliness, and genuine care exuded from every employee More

by Cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy was a true professional and made our visit a beautiful experience!!
Jul 24, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

July 24, 2020

Brittany goes above and beyond to make sure customers have a great experience at Stevenson-Hendrick Toyota. She has assisted me several times and is a tremendous asset to the dealership. Nice to deal w More

by Matt Suggs
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jul 24, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

July 24, 2020

Great experience with Brittany with Stevenson Toyota. She got me in and out as quickly as possible. Very informative and went over everything with me! More

by krisrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Jul 24, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

July 24, 2020

The way that everyone went out they want to help me get financial i really appreciate the great customer service, i woll recommend all of my familys and friends More

by Della
Recommend Dealer
Yes
Employees Worked With
Tom Hines ,Doug and Jay
Jul 30, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 22, 2020

Excellent service! Thank you Jason for your professionalism and kindness. My FJ drives today just like it did the day I bought it in 2014. I feel respected at the dealership and always safe aft More

by bet4hope
Recommend Dealer
Yes
Employees Worked With
Jason Durkaj, Kellie Garrett
Jul 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Bet4hope, We are so pleased you enjoyed your visit to Stevenson-Hendrick Toyota Jacksonville! Thank you for your business and the kind words. George Popajohn General Manager Cell 910-232-7936

July 22, 2020

I just purchased my 2nd new Toyota since 1/18. I was so pleased with my sales experience in 2018 that Stevenson/Hendrick was the obvious first choice for my 2nd Toyota. Another great experience. I had sp More

by Alan P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Dana Gentry, Sherry Blake, Keisha Jones, Jordan Jackson, Jesse Vigneault
Jul 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Alan, thank you for the feedback! We are happy to hear about your positive experience at Stevenson-Hendrick Toyota Jacksonville and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 22, 2020

We walked in set on what we wanted and walked out with amazing cars! Our salesman Kevin Joyner was sooo helpful and very informative! He took his time and answered all of our questions. We had a really gr More

by Mr. & Mrs. White and Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Anthony, Drew Malgadey, Steven Kirchhoff, Sherry Blake, Kevin Joyner
Jul 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Kevin and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. Thank you for choosing Stevenson-Hendrick Toyota! Regards, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

July 22, 2020

I just had some recall work done today... but as always, Sherry in service was awesome! It’s always a pleasure working with this dealership! More

by Deanna28574
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 23, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Deanna28574, we are glad we could help!

July 21, 2020

Anna was very understanding and patient throughout the entire process. Her communications skills were always there and she never kept us on the outside of the deal at anytime. She continued to provide us More

by Dusty
Recommend Dealer
Yes
Employees Worked With
George Popajohn, Steven Kirchhoff, Anna Ruiz
Jul 22, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Dusty, We are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! Anna does a great job with her customers and we are lucky to have her here. We hope to be of service to you again in the future. Best wishes, Stevenson-Hendrick Toyota Jacksonville. George Popajohn General Manager Cell 910-232-7936

July 21, 2020

I did a review but forgot to tag Sherry Blake. She always has my confidence when I bring my car in for service. Great Service Advisor! More

by marilynwells
Recommend Dealer
Yes
Employees Worked With
Sherry Blake
Jul 21, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Marilyn, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sherry does for Stevenson-Hendrick Toyota Jacksonville and our customers. Hope to see you again soon! All the best, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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