Stevenson-Hendrick Toyota Jacksonville

Kevin Joyner is a fantastic salesman and a pleasure to work with while searching for our new vehicle purchase. Mr. Joyner wasn't very pushy and he listened extremely tentatively to our likes and dislikes work with while searching for our new vehicle purchase. Mr. Joyner wasn't very pushy and he listened extremely tentatively to our likes and dislikes. He didn't rush us into a vehicle that we weren't 100% satisfied with, and patiently worked with us to find the vehicle that feed our needs and wants within our budget. He was very welcoming, and he has an infectious personality which made the whole experience not as stressful. Mr. Joyner took the time to build a strong rapport with us versus just treating us like we were just another customer on the lot which really showcased his desire and care to ensure that we were truly satisfied. After finding our perfect vehicle, Mr Joyner introduced us to the service manager which was very important to us. Prior to our departure he made sure that we knew how to utilize all the new functionality in our new vehicle, and made sure he answered any last minute questions. We will definitely be reaching back out to Kevin for any future vehicle needs and would definitely recommend him to our friends and family. More

Toyota is very welcoming! They have been extremely helpful since the moment I stepped into the door! They’ve helped me with tire rotations, oil changes, checking my lights, and most importantly, with helpful since the moment I stepped into the door! They’ve helped me with tire rotations, oil changes, checking my lights, and most importantly, with buying my first brand new car! I could not be more satisfied with their amazing employees and service! So happy to be a part of the Toyota family ❤️ More

From the moment we stepped onto the lot to the moment we left we felt as if we were apart of the Hendrick family. Our salesman Kevin was very straight forward and started us in the right direction from the left we felt as if we were apart of the Hendrick family. Our salesman Kevin was very straight forward and started us in the right direction from the moment we sat at his desk. There was not time wasted as other dealership have done with us. We were in and out in 4 hours finding the absolute perfect vehicle for our family! I would highly recommend this dealership to any person looking for a new or used vehicle. We will definitely come back to make our next purchase with these guys!! More

Kevin Joyner was very attentive and made us feel right at home. He listened to what our growing family needed and brought us two cars to test drive. He went over every detail of the car to make sure we knew home. He listened to what our growing family needed and brought us two cars to test drive. He went over every detail of the car to make sure we knew how to navigate it. Ray and Doug were working extra hard to make sure we got the best deal possible. Thank you, Stevenson Hendrick Toyota! We love our brand new 2020 RAV4 Hybrid! More

I went to see Josh Rhaun about a problem I had with a charger, he fixed the problem fast and professionally. I give this dealership 10stars due to everyone there being extremely friendly, courteous and p charger, he fixed the problem fast and professionally. I give this dealership 10stars due to everyone there being extremely friendly, courteous and personable. They treat you like a person or a friend instead of just another customer More

I only have nice things to say. Kevin was friendly, helpful and efficient. I look forward to relying on them for all future automotive needs. helpful and efficient. I look forward to relying on them for all future automotive needs. More

I’ve bought numerous cars from this dealership including my newest (3rd) RAV4. They are honest, straight forward, and are willing to work hard to make a deal. There is a reason I travel to this dealership. my newest (3rd) RAV4. They are honest, straight forward, and are willing to work hard to make a deal. There is a reason I travel to this dealership. More

My first visit the staff were friendly and helpful they took my truck right in and had it finished in no time at all I will be returning for my next maintenance took my truck right in and had it finished in no time at all I will be returning for my next maintenance More

Shout out to Brian Bess and Anthony in the service department. Brian's team was so helpful to me in a time of need and so far from home. They comforted the situation and made me feel at ease when my a department. Brian's team was so helpful to me in a time of need and so far from home. They comforted the situation and made me feel at ease when my alternator went out. The team u have are very professional and understanding. I'm not so easily impressed but ur quality of work and the courtesy and kindness u show ur customers will keep me coming back. God bless u Stevenson Toyota and all your employees. Thanks again to Brian and Anthony. Your a true asset to Toyota. More

Excellent customer service, went out of their way to meet my needs, both before the sale and after. My primary residence is out of state they handle the title transfer perfectly after I received my plates t my needs, both before the sale and after. My primary residence is out of state they handle the title transfer perfectly after I received my plates they took time to mount the front license plate required by my state. Thank you More