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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,081 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,084 Reviews of Stevenson-Hendrick Toyota Jacksonville

March 18, 2020

My first visit the staff were friendly and helpful they took my truck right in and had it finished in no time at all I will be returning for my next maintenance More

by Johnnybeeme35
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Mar 19, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Johnnybeeme35, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Stevenson-Hendrick Toyota Jacksonville

March 18, 2020

Shout out to Brian Bess and Anthony in the service department. Brian's team was so helpful to me in a time of need and so far from home. They comforted the situation and made me feel at ease when my a More

by Cressida McDonald
Recommend Dealer
Yes
Employees Worked With
Anthony Andrews, Brian Bess
Mar 19, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 16, 2020

Excellent customer service, went out of their way to meet my needs, both before the sale and after. My primary residence is out of state they handle the title transfer perfectly after I received my plates t More

by Steve
Recommend Dealer
Yes
Employees Worked With
Bryan ?, Drew Malgadey, Tahseen Muhammad
Mar 17, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Mar 18, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 16, 2020

Just a happy person who brings joy to others. Got us in and out of service very fast with no holdups or issues. 100% reccomend6 More

by Jake
Recommend Dealer
Yes
Employees Worked With
Ray Calhoun, Drew Malgadey, Steven Kirchhoff, Sherry Blake
Mar 17, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

Mar 18, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 15, 2020

Kevin Joyner was more than patient with me and so very helpful with the buying process! He’s fantastic! He was also training Chris Pelkey who was also more than fantastic! More

by Karaann22
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 15, 2020

My husband and I enjoyed our experience with Kevin. He was welcoming and we did not feel like he was pushing us to purchase. We really love our purchase. More

by ambermcnair
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner , Tahseen Muhammad
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate your amazing review and are glad to hear that you enjoyed the customer service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 15, 2020

I recently purchased a '20 Corolla at SH Toyota. Couldn't be more pleased with this auto. Kevin Joyner OUTSTANDING Best car 4 $$! Fair trade in for '10 Corolla Please use me as a reference. More

by bpat12
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner & Jesse Vigneault, Kami Eckles
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 15, 2020

Really enjoyed our buying experience at Toyota Jacksonville. We are out of towners, but we stopped in to see if they had the Tacoma we wanted. They had several to choose from and Kevin Joyner wal More

by Trip
Recommend Dealer
Yes
Employees Worked With
Kevin Joyner, Sales Department
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the positive review! Thank you for choosing Stevenson-Hendrick Toyota! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

March 14, 2020

A total joke, was supposed to have a discounted price on the truck but that's the number they used with the deal, and want to lowball my year old vehicle so they can add the buy back money... I was given th More

by dissapointed... but not surprised!
Recommend Dealer
No
Employees Worked With
Drew Malgadey
Mar 14, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi, My name is George Popajohn and I am the General Manager of Stevenson-Hendrick Toyota. I can sense a lot of frustration in your review and would like to help. Since your contact information is not attached, I have no way to reach out to you. My cell number is 910-232-7936. Please give me a call so I can see what I can do to assist you. Respectfully, George Popajohn

March 14, 2020

The fact that they greeted me with smiles and welcomed me as if I was one of their own... it truly says a lot. They were very helpful and made a dream I've had for a long time come true. Because they helped More

by Jenniferchristacma
Recommend Dealer
Yes
Employees Worked With
Aaron Prescott, Tahseen Muhammad
Mar 15, 2020 -

Stevenson-Hendrick Toyota Jacksonville responded

We appreciate the kind words. We look forward to seeing you again in the future! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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