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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,084 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,084 Reviews of Stevenson-Hendrick Toyota Jacksonville

December 15, 2019

Paid and picked up vehicle after hours on a Saturday night. Fortunately a service center employee was working late and helped me out. I had to leave for a trip on Sunday so waiting to Monday wasn’t an More

by Bill T.
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 16, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 15, 2019

I received great service when I took in my Camry. Marcus is very helpful and personable. He is my 3rd service advisor since I purchased my Camry and I hope he stays. More

by jillhoward25
Recommend Dealer
Yes
Employees Worked With
Marcus McIntyre
Dec 16, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 13, 2019

Well organized dealership with knowledgeable employees who are eager to help you find the car of your dreams. They will work with your finances and give you the right deal. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Steven Kirchhoff
Dec 13, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 13, 2019

They are always amazing, quick speedy service and my service writer always keeps me informed. I have never been treated like just a number there either (unlike some places). I take my vehicle there for More

by Justin
Recommend Dealer
Yes
Employees Worked With
Brittany Bryant
Dec 14, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 13, 2019

normal service Jason was pleasant and helpful. predicted the wait time fairly accurately. Went over the services that were performed besides the oil/filter change a More

by dolphinview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 14, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 12, 2019

Ben was awesome. He made sure I got the best deal for my budget and I love my 2020 Corolla. I would definitely recommend Stephenson Hendricks to anybody looking for a new vehicle. More

by Bmelson96
Recommend Dealer
Yes
Employees Worked With
Benjamin Latham
Dec 12, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great review! We're glad to have Ben on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 10, 2019

This dealership really helped me out in my situation. Ben specifically knew what I wanted and how I wanted. He was helpful and knowledgeable. I was able to get what I wanted and it was a quick process. Highl More

by Truckyeah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Benjamin Latham, Tahseen Muhammad
Dec 10, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for your great review! We're glad to have Ben on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Thank you for choosing Stevenson-Hendrick Toyota! Take care! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 03, 2019

Most of the time car shopping is hard. Now let me tell you, Stevenson Hendrick in Jacksonville NC made my experience pleasurable. The internet sales manager Richard Harrigton and salesman Brandon Evens an More

by Paul
Recommend Dealer
Yes
Employees Worked With
Brandon Evans, Douglas Donnelly, Richard Harrington
Dec 03, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

December 01, 2019

Good on you, Katrina! I'm heading out of town later today and had a "Maintenance Required" light. Called Service and they said bring it right in. I was met by Katrina who w More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katrina
Dec 02, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Tony and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Katrina is a great asset and we're thankful to have her on our team. We appreciate your business! Sincerely, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

November 29, 2019

5000 MILE SERVICE This is my second Tacoma and i have been completely satisfied with my experiences with your service department hope my further services are as easy as More

by jmorrell110
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
SUSAN HOWARD
Nov 30, 2019 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for your outstanding review, Jim! I'm very happy to hear that Susan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Stevenson-Hendrick Toyota! Regards, George Popajohn, General Manager, 910-232-7936, GEORGE.POPAJOHN@HENDRICKAUTO.COM

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