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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,079 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,079 Reviews of Stevenson-Hendrick Toyota Jacksonville

April 06, 2018

Enjoyable experience A J was very professional and a pleasure to work with during the whole process. This was the easiest vehicle purchase I have ever made! More

by Old guy 4X4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Oldham
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

We always like to read customer feedback and are happy to know your purchase experience was a pleasant one. If there is anything else that we can for you please don’t hesitate to visit Stevenson Toyota again. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 06, 2018

Best vehicle buying experience we’ve ever had! The staff at Stevenson Toyota made the impossible possible. The staff was patient with our hiccups, made calls to get us the best deal possible, and r More

by HAGat4641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, Sherry Blake
Apr 10, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for writing this nice review. We are very pleased to hear that Sherry could make your car shopping experience so pleasurable and stress-free. We are glad to hear you are loving your new Toyota. If you need anything else in the future please feel free to come back and visit us any time! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Excellent Very pleased with experience in and out quickly Didn't go with intent to buy but was given a deal cold not pass up thanks to AJ Oldham More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Oldham
Apr 05, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Mike, Thank you for taking the time to share your feedback regarding your experience at Stevenson Toyota. I'll be sure to pass your thanks on to AJ. Drive safely! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Best in Town Man do they care about their customers! Doug was amazing to work with. There was no number game. He came with the best price the 1st time! I was in an More

by StephE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Donnelly
Apr 05, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for sharing your experience with Stevenson Toyota, Steph! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Phenomenal Service Doug was super efficient, easy-going, professional, extremely helpful, superior communication skills, and all-around a pleasure to do business with. More

by CertifiedGeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Aaron Prescott, T Muhammad, Douglas Donnelly
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Doug and Richard. At Stevenson Toyota, we are driven to offer great customer care and we strive to provide the best purchase experience. Drive safely! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

No pressure, enjoyable experience Doug was great to work with from start to finish. He made sure I knew what all of my options were and didn’t try to steer me in any direction. Him and More

by Happy4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maroules, Kelly Staples, Bob McMillan, Douglas Donnelly
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit Stevenson Toyota if you need anything else. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 05, 2018

Amazing service I am not the easiest person to work with, and I was very picky with the kind of vehicle I was searching for. Cassandra had so much patience with me an More

by Clarix Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Quiroz
Apr 06, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thanks for the kind review, Clarix! Cassandra is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or need any further assistance, please come back to visit Stevenson Toyota. Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 04, 2018

I was treated woth respecr I was very happy and thrilled with the stevenson toyota company. I couldnt believe that i was able to get a car through them. I love my car. I ha More

by Ronda Hester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, AJ Oldham
Apr 04, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Ronda, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Thank you for recommending Stevenson Toyota and please let us know if we can assist you again! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 04, 2018

Great dealership! Me and my husband went in to just get one vehicle but came out with 2! One for each of us, aj, and Doug and bob were very helpful and very nice! The p More

by Alw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McMillan, Douglas Donnelly, AJ Oldham
Apr 05, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an overall positive experience. Please don’t hesitate to contact me or visit Stevenson Toyota if you need anything else. Kind regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

April 04, 2018

FIRST TIME BUYER EXPERIENCE HASSLE FREE It was my first time buying a car from a dealership, I have always been skeptical about the dealerships I felt as if its just one of those places that More

by Jet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Kirchhoff
Apr 05, 2018 -

Stevenson-Hendrick Toyota Jacksonville responded

Jet, thank you for the feedback! We are happy to hear of your positive experience at Stevenson Toyota, and we are grateful you chose us for your automotive needs. Enjoy your 2018 Corolla! Best regards, George Popajohn, General Manager, 910-232-7936, georgep@stevensontoyota.com

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