
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,079 Reviews of Stevenson-Hendrick Toyota Jacksonville
Enjoyable experience A J was very professional and a pleasure to work with during the whole process. This was the easiest vehicle purchase I have ever made! A J was very professional and a pleasure to work with during the whole process. This was the easiest vehicle purchase I have ever made! More
Best vehicle buying experience we’ve ever had! The staff at Stevenson Toyota made the impossible possible. The staff was patient with our hiccups, made calls to get us the best deal possible, and r The staff at Stevenson Toyota made the impossible possible. The staff was patient with our hiccups, made calls to get us the best deal possible, and rushed to get us on the road as soon as possible. Sherry Blake was our salesperson and we just fell in love with our buying experience because of her. She was on the ball and completely focused on what what our familys needs and wants were. We knew we liked Toyota’s but now we LOVE Toyota. More

Excellent Very pleased with experience in and out quickly Didn't go with intent to buy but was given a deal cold not pass up thanks to AJ Oldham Very pleased with experience in and out quickly Didn't go with intent to buy but was given a deal cold not pass up thanks to AJ Oldham More
Best in Town Man do they care about their customers! Doug was amazing to work with. There was no number game. He came with the best price the 1st time! I was in an Man do they care about their customers! Doug was amazing to work with. There was no number game. He came with the best price the 1st time! I was in and out and saved thousands compared to other dealers in the area from shopping around. If you want a new or used this is the dealership to go too. You will become family! More
Phenomenal Service Doug was super efficient, easy-going, professional, extremely helpful, superior communication skills, and all-around a pleasure to do business with. Doug was super efficient, easy-going, professional, extremely helpful, superior communication skills, and all-around a pleasure to do business with. All of the staff at Stevenson Toyota that helped me get into my first ever new car, went above and beyond to provide the most affordable rates, knowledge about various warranties, and handled everything with my tags/insurance so I didn't have to. Thank you to everyone at Stevenson for making my car buying experience TOP NOTCH! P.S. A big THANK YOU to Richard Harrington for taking time out of his day to explain to me the proper ways of building and keeping a good credit score, and how to properly use credit cards. You were a major help. More
No pressure, enjoyable experience Doug was great to work with from start to finish. He made sure I knew what all of my options were and didn’t try to steer me in any direction. Him and Doug was great to work with from start to finish. He made sure I knew what all of my options were and didn’t try to steer me in any direction. Him and his team were curteous and knowledgeable and sent me home with a deal I was happy about! More
Amazing service I am not the easiest person to work with, and I was very picky with the kind of vehicle I was searching for. Cassandra had so much patience with me an I am not the easiest person to work with, and I was very picky with the kind of vehicle I was searching for. Cassandra had so much patience with me and was very polite! I got my dream car, and I dealt with one of the nicest salesperson I ever met. If you need someone excellent at their job, go see Cassandra! More
I was treated woth respecr I was very happy and thrilled with the stevenson toyota company. I couldnt believe that i was able to get a car through them. I love my car. I ha I was very happy and thrilled with the stevenson toyota company. I couldnt believe that i was able to get a car through them. I love my car. I have already recommended them to people More
Great dealership! Me and my husband went in to just get one vehicle but came out with 2! One for each of us, aj, and Doug and bob were very helpful and very nice! The p Me and my husband went in to just get one vehicle but came out with 2! One for each of us, aj, and Doug and bob were very helpful and very nice! The prosseses was easy , and very do-able! I would recommend to anyone. Only thing i didnt like was i had to come back every single day for the next 5 days to do something else, weather it was sign another paper, or copy of my marriage certificate, pay stubs, title or whatever, i wish they asked me for all of that just once so we didnt have to keep stoping by everyday. Also had to come back 2 different times for our check and plates (which is understandable) But overall i would recommend, and had a good experience since we both got new cars with payments we could afford! More
FIRST TIME BUYER EXPERIENCE HASSLE FREE It was my first time buying a car from a dealership, I have always been skeptical about the dealerships I felt as if its just one of those places that It was my first time buying a car from a dealership, I have always been skeptical about the dealerships I felt as if its just one of those places that I had to go in with my guard up or they (salespeople) will attack me on all sides to get to what they want, I have felt that way until I came to this dealership. I walked in a was kindly greeted by Steven Kirchhoff, this individual made my buying experience smooth and easy. First, Steven had to gather information from me such as if there is any vehicle I wanted or my preferences inside the vehicles (gas mileage, color, auto or manual) then after concluding everything he recommended me to the 2018 Toyota Corolla we went ahead and checked it out and I was beyond satisfied with it. Next, we went ahead and ran my credit, after moments later he came back with the results of my monthly payments! I went ahead and went with the decision to lease the car for 36 months at only $156 a month which for me was a win situation because that is way under what I have budgeted for monthly. He then leads me to the financial manager's office and I sign couple official documents and after that took place I walked out and Steven was there to walk me out to my new car. Steven even got into the car with me and showed me exactly some of the cool functions the new Toyota Corolla has and how to turn them on or off, he even assisted with pairing my Bluetooth, he then broke down exactly the benefits I had with toyotacare. After all that took place there was nothing else left for me, therefore, I shook his hand and drove away with a smile back home. During the time Steven and I were having small talks with each other he mentioned to me "I have never lied to my customers I only want what is the best deal for them". I genuinely believe that statement he made he shows that with the actions he's taken and the words he had said to me. I am grateful that my first-time car buying experience was worry free and there are dealerships like this one around. More