
Stillman Volvo Cars
West Chester, PA
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991 Reviews of Stillman Volvo Cars
Denise McElhiney Truly from start to finish, Denise really listened to how i wanted to buy a car. She did absolutely everything in advance and all i had to do was turn Truly from start to finish, Denise really listened to how i wanted to buy a car. She did absolutely everything in advance and all i had to do was turn the car on. She was exceptional from beginning to end. More
Exceptional Dealership with world class service and staff ! Very efficient and easy transaction with the purchase of my brand new Volvo S60 ( T5 ). Denise McElhiney was a pleasure to deal with and is a consumma Very efficient and easy transaction with the purchase of my brand new Volvo S60 ( T5 ). Denise McElhiney was a pleasure to deal with and is a consummate professional without reservation. Mr. Stillman , the Business Manager mirrored the qualities of a 5 star dealership, as well as that of Ms. Denise McElhiney. After market with my Service Advisor Mike McKee was just as exceptional. With that being said , service does sell and emulates consumer long term consumer loyalty. Overall an exceptional experience. James Randolph Bellamy , Jr M.B.A. More
Best car buying experience to date! Denise McElhiney is a no pressure salesperson. She is very knowledgeable about the cars and a pleasure to work with. Start at Stillman, you won't be Denise McElhiney is a no pressure salesperson. She is very knowledgeable about the cars and a pleasure to work with. Start at Stillman, you won't be disappointed. More
Denise McElhiney at Stillman - the best! Been a longtime customer of Stillman - have purchased many cars there - both Volvos (on my seventh:) and others - can't beat their service and profess Been a longtime customer of Stillman - have purchased many cars there - both Volvos (on my seventh:) and others - can't beat their service and professionalism - especially Denise McElhiney - she is the best! Knowledgeable. Friendly. Works hard to get you the car you want at a great price. You will be happy if you work with Denise!! Mary Pat - Glen Mills, PA More
Fantastic Experience - Great People My husband and I purchased a Volvo S60 from Stillman yesterday. Denise McElhiney was just super to work with. She was extremely knowledgeable and help My husband and I purchased a Volvo S60 from Stillman yesterday. Denise McElhiney was just super to work with. She was extremely knowledgeable and helpful as we made our decision. Brad Stillman was also very professional and friendly as we finalized all of the paperwork. This is our second purchase from Stillman. We highly recommend the cars and Stillman's service. More
Oil change and much more-overwhelmed!! This was my first service appointment since I bought my Volvo convertible in June and the staff was exceptional! My car was taken on time and done in This was my first service appointment since I bought my Volvo convertible in June and the staff was exceptional! My car was taken on time and done in 40 minutes-washed and service completed. I submitted a $10 coupon for my oil change and Paul was happy to deduct it, even after the invoice was processed. Just as impressive were the other members of the service team, who explained to a customer that his service may take a bit longer than he had anticipated, and immediately offered a ride home. Within 15 seconds, another member of the service team asked the customer if he was ready to go. I am in the financial services industry and in my business, an exceptional client experience in each interaction is expected and, hopefully, delivered. I genuinely believe this experience may have been the best exhibit of teamwork and responsiveness I have have observed as a consumer ! Give all those gentlemen a raise!! More
Outstanding customer service! I recently purchased a new Volvo V60. I had some personal issues regarding an illness in my family. Denise McElhiney and Brad Stillman showed such ki I recently purchased a new Volvo V60. I had some personal issues regarding an illness in my family. Denise McElhiney and Brad Stillman showed such kindness and compassion in helping me with my purchase and trade in. A special circumstance resulted involving my trade in, and they did everything possible to help me in my change of plan. Denise provided exceptional service, and has gone above and beyond every step of the way. I felt extremely comfortable working with her, and no question went unanswered. Due to my circumstances, she was willing to help in any way she could. I would not buy a Volvo anywhere else, even though I must travel from Dover DE. And will recommend Stillman to anyone wanting to purchase a new or used Volvo. More
Exceptional experience Today I was a buyer under duress. My current XC70 2004 needed extensive and expensive repair. Rather than put more money into it, I went to sales to Today I was a buyer under duress. My current XC70 2004 needed extensive and expensive repair. Rather than put more money into it, I went to sales to see what I could do. I was not in a financial position to buy a new car. I was directed to Denise McElhiney purely by chance. It turned out to be a golden opportunity. Denise was knowledgable, professional and treated me as well as if I were buying a new car. She was able to meet my payment request with a wonderful 2010 XC with 1 and 1/5 year warranty. I can't tell you how much I appreciate the wonderful service I received. She was able to obtain a nice trade-in value and further discount for my long history with Stillman's. Thank you Joyce Sheldon More
Always Exceptional Stillman Volvo has serviced my car since it was purchased in 1996. The service personnel are always friendly, efficient, informative, and up front. Stillman Volvo has serviced my car since it was purchased in 1996. The service personnel are always friendly, efficient, informative, and up front. I have never had a bad experience in the last 18 years. There are exceptional accommodations for those waiting for their cars. I especially like the cubicles that offer free WiFi and privacy to get work done while sipping on your favorite Keurig beverage from the hospitality counter. My experience has always been positive and exceptional at Stillman. They explain things to my complete satisfaction and I feel my car is well loved and taken care of by them, especially by Jerry, the mechanic who often works on my car. When Pearl (my 1996 850 sedan) is ready to retire, which will not be for a very long time, my next car will definitely be purchased at Stillman. I love this dealership! More
Great dealership We traded our Prius on a used XC70 and Robert Corse could not have made the process any easier even going so far as delivering the car to our door. S We traded our Prius on a used XC70 and Robert Corse could not have made the process any easier even going so far as delivering the car to our door. Stillman is very easy to do business with and I trust them implicitly. Thanks for making our car purchase an easy and stress-free experience! More