
Stillman Volvo Cars
West Chester, PA
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991 Reviews of Stillman Volvo Cars
Painless and actually pleasant We purchased our second XC90 from Stillman and it couldn't have been easier. I saw the car on Thursday, negotiated the deal in about 20 minutes, and We purchased our second XC90 from Stillman and it couldn't have been easier. I saw the car on Thursday, negotiated the deal in about 20 minutes, and picked of the car on Saturday. Denise McElhiny was organized, knowledgeable, and a pleasure to deal with. I think that I got a good deal and a car that my wife loves. More
Volvo for Life! I am a 67-y.o. grandmother now driving my third Volvo, all purchased at Stillman from salesman John Kennell. I've owned two S60s in the past and am I am a 67-y.o. grandmother now driving my third Volvo, all purchased at Stillman from salesman John Kennell. I've owned two S60s in the past and am currently leasing a 2016 S60 Cross Country, which I absolutely love. I bought my first Volvo in 2009 from John, on a day I stopped at Stillman's to "just look." I'm so happy John was working that day, because he was the perfect salesman to help me understand the difference between models, the advantages Volvo offered, and answer my numerous questions -- all without high-pressure sales tactics, which I'd experienced at other dealerships. It was John I went to a few years later to trade up to a new model, and, again, John rose to the occasion, explaining the newer features and giving me what I felt was a fair trade-in value. I am particularly sold on BLIS (your blind spot detector), and John made certain the new Volvo had that feature. He again went out of his way to find a car that matched my specific needs. When I learned that the S60 CC would be arriving this summer, I again contacted John. He promised to call me when it arrived, and he did -- the same day it arrived in your lot. We went on a test drive, and I fell in love with it. I particularly like sitting up higher than in a regular S60, and I like not having a hatchback, which I have no need for and never found attractive in cars. You'd never believe the looks I'm getting on the road -- especially from other Volvo drivers! So far, everyone I meet loves the car. I look forward to using your service department, which has been a pure joy with my past two Volvos. I've never once had a bad experience. Summing up, I want to thank Stillman for running a first-class dealership, operating a four-star service department, and for hiring John Kennell, who is a true asset to Stillman. It's Volvo for life, for this happy driver. Theresa M. Peters Garnet Valley, PA. 19060 More
dealership and salesperson for many,many years, my family has been a stillman volvo customer because of the care given to us but now we are even more pleased...this is the seco for many,many years, my family has been a stillman volvo customer because of the care given to us but now we are even more pleased...this is the second volvo that i have gotten thru denise mc elhiney...she is an amazing person who is concerned about her customers and represents the stillman volvo dealership with great knowledge and pride in her product... she always greets me with a smile and a "hi,how are you today?" and i know she really cares how i answer...stillman should be so happy to have her working for them...as long as denise is with stillman,i will not go anywhere else for a volvo... More
Amazing Service & Awesome Car Denise was a huge help throughout the whole process of buying my first car! She was friendly, happy to help, and listened to my wants and needs. Still Denise was a huge help throughout the whole process of buying my first car! She was friendly, happy to help, and listened to my wants and needs. Stillman Volvo left me with a great experience and amazing car. I will absolutely return to Stillman and refer friends there. Stillman was clean, friendly, and I purchased my first high quality car at a great price. Thank you! More
Excellent experience This was our second experience with Stillman Volvo and we couldn't be more pleased. Jon and Brad Stillman are terrific to work with and our sales rep This was our second experience with Stillman Volvo and we couldn't be more pleased. Jon and Brad Stillman are terrific to work with and our sales representative Denise McElhiney was outstanding. We never felt rushed and she spent all the time we needed to answer our questions and explain all of the computer workings of the V60 Crosscountry. More
shady business=xxxxxxx service reps Made an appointment for an oil change. Sent my daughter. They convinced her to have additional service resulting in an additional $150 in unwanted s Made an appointment for an oil change. Sent my daughter. They convinced her to have additional service resulting in an additional $150 in unwanted service. They will take advantage of you given the chance. Stay away!!!!!! Keystone is so much better and the service there is honest. More
Great experience The whole process was very easy and time efficient. it was priced right where i wanted to be. Denise was very knowledgable and never wasted a minute o The whole process was very easy and time efficient. it was priced right where i wanted to be. Denise was very knowledgable and never wasted a minute of my time. More
Denise McElhiney listen to my needs about obtaining a new S60 and within a matter of days had identified the perfect car for me that included the features I was seeki listen to my needs about obtaining a new S60 and within a matter of days had identified the perfect car for me that included the features I was seeking at a cost within my budget. I have returned to Denise because she always provides great customer service. She never hassled me or pressured me and was always generous yet efficient with her time. She is also knowledgeable and methodological in seeking the optimum terms to conclude a deal. In short, Denise is tops with me. More
Excllent Drove 1 1/2 hours to another dealership earlier in the day. The car we were very interested in purchasing was at local event. When we asked to go se Drove 1 1/2 hours to another dealership earlier in the day. The car we were very interested in purchasing was at local event. When we asked to go see it, we told not sure where it was as they had 8 cars multiple locations. No offer to get it for us or take us there to see it. Disappointed, we left and drove another hour to Stillman's. It was Saturday afternoon and they were very busy. We had to wait a little for a salesperson and took our place in line. We were concerned when didn't see the car on the lot that we had seen online. We were then assigned Denise McElhiney, who looked it up and said it was off site and would get it for us to drive. She told us hadn't been prepped for test drive, but would do it quickly so we could take it out. They quickly prepped the car and while we were waiting, we were offered coffee and to check out a fantastic 164 in the showroom. Denise was very friendly, professional and a pleasure to deal with. We talked about a number of things, and when the car was prepped, we took it for a test drive. I asked her how long she was a sales representative at Stillman's. She said 4+ years, but said she said she didn't sell cars, people buy them from her. We all laughed at that comment and she was right. Afterward we purchased it on the spot. Great job Denise! It was late in the day, however they took care of everything and we were able to bring it home. The rest of the staff, including the business manager was very professional. In fact the owner was helping to prep two cars for delivery at 5:30 on Saturday evening. All and all, an exceptional experience. It is not a surprise that are the great dealership, still going strong after 50 years. This dealership "get's it" and I can see why they have the repeat business and the floor traffic they do. My first purchaser at Stillman and probably won't be our last. As a side note, we previously purchased a pre-owned Volvo that originally came from Stillman. More
Excellent! Very happy with level of professionalism at this dealership. They were very understanding, and did not pressure us in order to get a sale. Everyone th Very happy with level of professionalism at this dealership. They were very understanding, and did not pressure us in order to get a sale. Everyone there treated us with respect and were very friendly. More