Stillwell Ford Lincoln

We have been purchasing cars from Chad Gibler at Ken Stillwell for many years. Mr. Gibler is a great sales person with exception people skills. He is dedicated, kind, thoughtful, has wonderful listeni Stillwell for many years. Mr. Gibler is a great sales person with exception people skills. He is dedicated, kind, thoughtful, has wonderful listening skills, and provides amazing knowledge. We have had nothing but wonderful experiences with Ken Stillwell Ford and Chad Gibler! More

I had a great experience purchasing a car from Stillwell Ford. I can't express how much they helped me though the process. The owner was one of the most amazing people I've ever met. Thank you. Ford. I can't express how much they helped me though the process. The owner was one of the most amazing people I've ever met. Thank you. More

This is the second car I have purchased in about a year and a half from Stillwell Ford. The second time I sought out Jeremy Taylor as my salesman as he was so great to deal with the first time. Chris mad and a half from Stillwell Ford. The second time I sought out Jeremy Taylor as my salesman as he was so great to deal with the first time. Chris made the financial part of it go so smooth, I felt like I was just chatting with an old friend. All my questions received answers and I I would without a doubt buy from them again!! More

Jeremy Taylor was awesome! In fact, the whole dealership (including parts and services) had the best customer rapport I have ever encountered. I would highly recommend them to anyone and everyone!! Sinc (including parts and services) had the best customer rapport I have ever encountered. I would highly recommend them to anyone and everyone!! Since I live in Atlanta, I had no plans to buy a car from Stillwell Ford in Michigan. Yet, when my old car's clutch went out 60 miles from my destination of Hillsdale, I found myself making the decision to have it towed to the Ford dealership in Hillsdale. How glad I am! I was quoted a fair price on the repair and with a few misgivings (due to my ancient car), I decided to have the clutch replaced. Needless to say, prior to the clutch dying, I had already decided I would no longer put money into my 1998 Ford Contour. Truly, I had hoped my beloved car would last one more year till I finished graduate school and received my raise. My Contour had been a great car for me and had never left me stranded until this long trip. After 16 years of faithful service, I finally had to face the fact that my much-loved car might no longer be reliable due to age and mileage. In the back of my mind, I was also contemplating the Appalachian Mountains and that 12 hour trip that I still had to make in order to get home and I pondered if my car would make it home. Miraculously, the part was delayed and I thought maybe I should look at some new cars. No one suggested this to me. In fact, the dealership was out of loaner cars at the time and still graciously gave me a new car to use, while I waited for that old part to come in. Since the decision before me was enormous, I decided to pray, pray, pray! The answer was to ask the dealership if I might look at some new cars while waiting for the part. In stepped Jeremy, who was kind, courteous, quick to answer my endless questions, and never pushy. He understood my needs right away and the first car he showed me was exactly what I wanted. Of course, I already knew I wanted a Ford Focus for I am a Ford-girl through and through. That part was easy, but beyond that I had not decided what I needed in my new car, but Jeremy knew! Yet, he patiently accompanied me on 4 different test drives over 2 days with other cars. He knew the decision was difficult to make and he only wanted to be helpful regardless if I stayed with my old car or bought a new one. The whole dealership is like that. They are very trustworthy! I must say, too, that Jeremy was also genuinely happy for me in the purchase, at a time when I was still in shock from all my decision-making and my whole experience. (Did I mention the 4½ hour wait for the tow truck and directing traffic that whole time off an exit ramp at a small intersection in rural Michigan? Me, who had never been stranded in her life!) It was not until the trip home that my happiness settled in! As I traveled all those miles in my new car with cruise control, I knew I was in heaven and that I would return home safely. I owe a great deal of gratitude to Stillwell Ford for kindly helping me through a very difficult time. In truth, now that I am home again in Georgia, I may even travel back to my hometown of Hillsdale, to purchase my next Ford in about 16 years! It would be nice to plan it out and see Jeremy’s smiling face again. He knows his cars. He knows people and I thank God that when my antique car died, Jeremy stepped in to help me let go and purchase a new, very reliable car to drive in Atlanta traffic. I love the pulse on the brakes! YES!!!! (SWEET!!!!) Thanks, Jeremy, and thanks, Stillwell Ford!! Long live Ford and Detroit, Michigan!!!!!!!!! PS: Incidentally, The Ford dealerships in Atlanta are terrific and gigantic, but give me small town Michigan hospitality any day of the week! More

Our experience with Stillwell Ford and, in particular their sales rep Josh Jackson, was exceptional. Josh went out of his way to make sure that we found exactly the car we wanted and at a price that was their sales rep Josh Jackson, was exceptional. Josh went out of his way to make sure that we found exactly the car we wanted and at a price that was within our target range. He readily answered all of our questions and if he was not sure of the answer, he took the time to find the correct answer. Stillwell Ford get my repeat business. More

I was well taken care of by Mr. Sayles. He approached us on the lot in a friendly manner and proceeded to care for our needs. The sales and service staff at Stillwell Ford have always been superb. Although on the lot in a friendly manner and proceeded to care for our needs. The sales and service staff at Stillwell Ford have always been superb. Although I have, like most, searched the net. I have always returned to my local dealer because of my trust in them over the years. I think this is the 9th or tenth vehicle purchased from Stillwell Ford, and won't be the last. More

The dealership worked with me to get the fusion and lease payment that I wanted. I was given an instruction drive. The vehicle was delivered to my home as promised. payment that I wanted. I was given an instruction drive. The vehicle was delivered to my home as promised. More

We had not purchased a car or truck in seven years so we did not know all of the things that have changed during the process. The salesman seemed to understand what we wanted and answered all of our questio did not know all of the things that have changed during the process. The salesman seemed to understand what we wanted and answered all of our questions. Nobody at the dealership tried to up grade us to a higher priced car which had happened at other dealerships. We would deal with this dealership again. More

I was connected with Rob Sayles in early 2012 when I was looking for a Taurus SHO. He located one just like I wanted but I decided at that time that I would keep my 2005 Ford 500. We rented a 2013 Lincoln looking for a Taurus SHO. He located one just like I wanted but I decided at that time that I would keep my 2005 Ford 500. We rented a 2013 Lincoln MKS while on vacation in Arizona in January of 2013 and really liked it. While looking for a Super Duty F-250 truck for my husband we visited Stillwell Ford Lincoln and I found a used 2013 MKS just like I wanted. Rob gave us a great deal and he, along with everyone else at the dealership, were very friendly and helpful and treated us with respect. More

We have made other purchases through Jeremy Taylor and he is very helpful, professional, friendly and trustworthy. He makes us feel completly comfortable with our purchases at Stillwell Ford. Because of his is very helpful, professional, friendly and trustworthy. He makes us feel completly comfortable with our purchases at Stillwell Ford. Because of his commitment to quality we will shop at Stillwell Ford for any future purchases. More