Stivers Decatur Subaru - Service Center

I dropped off my 2021 outback friday April 22, 2022 and had excellent service. Everything requested was compeled within a couple hours. I had another Outback that i also regularly servived at Stiver Subaru had excellent service. Everything requested was compeled within a couple hours. I had another Outback that i also regularly servived at Stiver Subaru and have always been happy with their service. Thank you John D. More

First service Appt for my Outback. Very good experience. Cameron checked me in promptly and checked me out with an expert analysis of inspection process. Very nice waiting area. Thank Very good experience. Cameron checked me in promptly and checked me out with an expert analysis of inspection process. Very nice waiting area. Thank you. More

Recently took me Subaru for service.Adam was my rep .He Recently took me Subaru for service. Adam was my rep . He was informative professional and personable. He kept me informed and got me in and out ve Recently took me Subaru for service. Adam was my rep . He was informative professional and personable. He kept me informed and got me in and out very quickly. Great job Adam! More

I recently took my 2021 Subaru in for service and Adam (my advisor) was excellent and the service mgr Mark was nice enough to let me voice my concerns over my issue I was having with my battery and they c (my advisor) was excellent and the service mgr Mark was nice enough to let me voice my concerns over my issue I was having with my battery and they certainly took care of the issue and both of them were just fantastic to work with. Kudos to the team! More

Received routine maintenance on 9/29/21. Service advisor Adam Cloud friendly, timely, and a clear communicator. Easy to schedule service appointment on line. Service efficient and waiting area clean, organi Adam Cloud friendly, timely, and a clear communicator. Easy to schedule service appointment on line. Service efficient and waiting area clean, organized, and offers multiple wait areas and amenities. Thanks! More

It was easy to schedule my maintenance. I did not have to wait very long for the work to be done. My Service Advisor, Rowe Hicks, kept me informed throughout. Nice job! wait very long for the work to be done. My Service Advisor, Rowe Hicks, kept me informed throughout. Nice job! More

Rowe was extremely helpful from the time I brought in the car; call me immediately when the car was ready and explaining precisely what had been done. I felt very confident as he shepherded me through the pr car; call me immediately when the car was ready and explaining precisely what had been done. I felt very confident as he shepherded me through the process!! More

Always have a great experience with Stivers service. Once again, only had routine maintenance for my car, but from the ease of scheduling, working with Micaela, and the comfort of waiting, I think Stivers se again, only had routine maintenance for my car, but from the ease of scheduling, working with Micaela, and the comfort of waiting, I think Stivers service is exceptional. More

My Legacy needed a warranty repair that was supposed to take around 4 hours to complete. I decided to add some routine maintenance as well and was prepared for a long wait. Waiting area offered TV and WiFi take around 4 hours to complete. I decided to add some routine maintenance as well and was prepared for a long wait. Waiting area offered TV and WiFi (all good). After ONLY 3 hours, Michaela informed me that all services had been completed and a complementary full vehicle inspection. She even provided a printed copy of the results. More

Service department is just not the same as it used to be. Advisors aren’t as friendly. I feel like they’re pushing service on my car that I may not need. Do they work on commission as well as salary? Advisors aren’t as friendly. I feel like they’re pushing service on my car that I may not need. Do they work on commission as well as salary? More