
Stivers Ford Lincoln
Waukee, IA
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Professional and attentive From the first time we met with Brian Clark to the last time when he dropped off our car we have been impressed. There was never a disconnect in profe From the first time we met with Brian Clark to the last time when he dropped off our car we have been impressed. There was never a disconnect in professionalism and quality. Negative was that the finance person did not quote the true cost of the insurance coverage that would pay for damages to the car upon the expiration of the lease. Not exactly sure who that person was however. Misled me a bit. More
New car purchase Late in the 2015 models season I finally decide on a vehicle. The dealership was happy to order my preference as there was not one nearby. Due to my Late in the 2015 models season I finally decide on a vehicle. The dealership was happy to order my preference as there was not one nearby. Due to my late in the game order, 2015 production had ceased and 2016 production had commenced. The dealership honor the negotiated price for the 2015 model on the delivered 2016 version. Financing was easy and at a good rate. This made me an even happier customer. More
Lincoln MKZ for my son My son loves the Lincoln MKZ. His first one he had was lost in a house fire, so we where in the market for a new one for him. We had purchased his f My son loves the Lincoln MKZ. His first one he had was lost in a house fire, so we where in the market for a new one for him. We had purchased his first one from Erik, so we notified Erik and told him to look for another MKZ for him in a particular price range, Erik found the car my son wanted, and it fit the price range we were looking at. They had all the financing arranged for us when we got there, there was no pressure, it was a smooth purchase. More
Perfect transaction I have never enjoyed an automobile transaction as much as this. There was no pressure, and there was no question that Erik didn't have an answer to. I have never enjoyed an automobile transaction as much as this. There was no pressure, and there was no question that Erik didn't have an answer to. More
A quick no nonsense experience. A most excellent experience. We had pre shopped online and knew what we were looking for. The sales person understood and immediately showed us the A most excellent experience. We had pre shopped online and knew what we were looking for. The sales person understood and immediately showed us the 2 vehicles we had seen. He was knowledgeable and respectful of our time crunch as we live in Indianola and were on our way to a funeral in Van Meter. It was marvelous to test drive, do a few negotiations by phone and pick up my "new" vehicle on the way home from Van Meter. More
Great sales and service Always treated well. No pressure sales. Goes the extra mile to find the right vehicle. Nate and Jeff are great to work with. I will be back. Always treated well. No pressure sales. Goes the extra mile to find the right vehicle. Nate and Jeff are great to work with. I will be back. More
Enjoyable purchase experiance I was just out looking to see what Ford had available to replace my aging Chrysler Town and Country. When I stopped at StiversI was met by Kyle Meinec I was just out looking to see what Ford had available to replace my aging Chrysler Town and Country. When I stopped at StiversI was met by Kyle Meinecke. He listened to what I was looking for & he suggested I test drive an Edge or an Explorer. We started with the Explorer & after the test drive I felt I didn’t need to look any farther & decided to purchase the explorer. Kyle was very professional & didn’t make me feel like I was being pressured in anyway. I want to thank Kyle & Brian, I believe Brian was the sales manager, for a very enjoyable experience. I will definitely recommend Stivers & purchase from them again. More
Found the vehicle we wanted. Stivers looked at other dealers to find the exact vehicle we wanted. They kept us informed on the progress of obtaining the vehicle and when we would Stivers looked at other dealers to find the exact vehicle we wanted. They kept us informed on the progress of obtaining the vehicle and when we would receive it. More
Amazing as always! Amazing dealership! Erik was amazing as always! Will definitely come here again for our next purchase! Stivers is definitely our dealership of choic Amazing dealership! Erik was amazing as always! Will definitely come here again for our next purchase! Stivers is definitely our dealership of choice! Everything from start to finish went very smooth. More
Surprise purchase for my husband We leased a 2016 Lincoln MKX dealing mainly with Erik Trabert. This purchase/lease was to be a surprise for my husbands 75th birthday and Erik worked We leased a 2016 Lincoln MKX dealing mainly with Erik Trabert. This purchase/lease was to be a surprise for my husbands 75th birthday and Erik worked closely with me to make the surprise happen. I was totally satisfied with the experience. More