Stivers Ford of Birmingham - Service Center

New, nice, and clean. Good customer amenities while you wait. Friendly service that takes care of you. Good customer amenities while you wait. Friendly service that takes care of you. More

The staff was very friendly, they fixed the camera on my car completely free of charge.. THANK YOU!!! car completely free of charge.. THANK YOU!!! More

Friendly, worked with my schedule. Picked up, serviced and returned my truck when they said they would. Picked up, serviced and returned my truck when they said they would. More

There was a mistake made, and they quickly fixed it. I don’t expect perfection, but I do like things fixed and that’s what they did. I don’t expect perfection, but I do like things fixed and that’s what they did. More

Cassandra was simply absolutely amazing, she went above and beyond. As I was dealing with a family emergency and well over 1,000 miles from home she sought to make sure my vehicle was repaired as well as and beyond. As I was dealing with a family emergency and well over 1,000 miles from home she sought to make sure my vehicle was repaired as well as being considerate, caring and compassionate. More

First impression is how wonderful and helpful your staff are And how clean every space is. I love that you moved to ‘my’ neighborhood so I no longer have to get to town…and love introducing friends t are And how clean every space is. I love that you moved to ‘my’ neighborhood so I no longer have to get to town…and love introducing friends to you! Mr Varner was welcoming and helpful, and a professional in every way. More

I’m always satisfied with my visits here. Service and professionalism. I would definitely recommend. Service and professionalism. I would definitely recommend. More

I would recommend friends to purchase their vehicles from Stivers Ford. Simply because of every employee in the service center especially Brandon Mundy and Danielle Morales. The entire service team made us f Stivers Ford. Simply because of every employee in the service center especially Brandon Mundy and Danielle Morales. The entire service team made us feel welcomed and made the intricate service seem flawless. Brandon Mundy was always ready to answer my questions to help me make an informed decision about the work to be done and Danielle Morales went the extra mile to ensure the service on our vehicle was as if we just bought our vehicle off the lot. I'm satisfied and recommending Stivers Ford to friends looking to purchase a vehicle or to get their vehicles serviced to experience the high level of professionalism and honesty from the Stivers Service Center. "Great Service Centers, Make Dealerships Great" More

My first issue is my service rep. did not communicate with me about my vehicle. My vehicle was keep for six days when it only took six hours to do the work. The price quoted increased did not communicate with me about my vehicle. My vehicle was keep for six days when it only took six hours to do the work. The price quoted increased $500 once the work was completed. I would like to see a intake questionnaire so everyone willing be on same page. They where telling me things in needed done even though they were already completed. Some the day I brought it in. This causes a trust issue for me. Had I said go ahead and do it i would have been double paying.i can only imagine how many women are getting taken to the cleaners because of this practice. The only bright spot is the loaner manager and the service manager,they apologize and did what they could do to mitigate the situation. I just don't have any confidence in the dealership now at all. More

Everyone was so kind and helpful. It was my first time buying a vehicle and they made the buying process smooth and easy. I highly recommend!! It was my first time buying a vehicle and they made the buying process smooth and easy. I highly recommend!! More