Back

Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
575 Reviews

575 Reviews of Stivers Ford of Birmingham - Service Center

Sort by
March 11, 2025

A new good looking dealership, they're waiting room for customers is very spacious and clean and comfortable, also has a huge TV to watch while you're waiting, and if you get hungry, they have two huge ven More

by 1JERRYVBV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

They diagnosed and repaired the issues I presented them. I will continue to use Stivers to service my company vehicle. More

by CDERRICK2
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Numnum
March 11, 2025

Attentive Staff gets the job done. I ordered my Explorer ST Through Stivers Ford. I get all my Service There as Well. More

by charlesjones.mwl
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
March 10, 2025

Came in for an oil change, everything went well a a a a a a More

by jpuckett913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

It took about a week to get my car evaluated,, but when it did happen, the communication was good, even if the results of the evaluation were disappointing. More

by jtc4321
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Dealer declined to cover rear defroster via valid extended warranty. Unjustifiable in my opinion. Very disappointing. Why did I buy warranty? Cassandra gave me the bad news but i assume it came More

by HILLGANG
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Management-warranty reviewer.
March 10, 2025

Very helpful and completely dedicated to our family that we were satisfied with their service and the repairs perform on our vehicle. More

by ANNFFOSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Caitlin was amazing to work with! She was very professional and responsive. I highly recommend her and the dealership. More

by CAMILLER0411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin
March 10, 2025

The service was excellent and very polite and professional and the waiting room was very clean More

by WESLEY.TEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

I had an emergency repair during travel. Cassandra was awesome and took my vehicle right away. The dealership / service center is awesome! I really enjoyed browsing the Stivers Bronco colle More

by DWEBB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
29
...