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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
548 Reviews

548 Reviews of Stivers Ford of Birmingham - Service Center

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February 11, 2025

The staff was friendly, Ms Casandra was very helpful and followed up with the progress of the service on my car. More

by JJM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Casandra
February 11, 2025

Ms Danielle Morales and Mr Brandon Mundy has been the best Customer Service Representative of Stivers Ford Palisades Blvd to me. They've been great through the process of getting my transmission repaired More

by BLACKMARTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

The staff are always friendly and very helpful. When I bought my Ranger 2 years ago the sales experience was smooth. Their service and Quick Lane departments are top notch. More

by GHCROOKJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane, Ramle South
February 11, 2025

Brandon was very nice guy and we will be coming back to see you all in the future More

by lorettacaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

My 5-star rating is because of the service manager, Danielle. I am in sales and understand the value of meaning what you say and being committed to a favorable outcome. As well, I have gone to several More

by Jason Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
February 10, 2025

Awesome! ! If I have problems again with my old truck will definitely give them a call!! More

by GBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
February 10, 2025

Everyone was nice warm and professional. Service was performed in a timely manner . The service area was very quiet and comfortable More

by LENOIRBIZSOULTIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

The work was done to my satisfaction and with customer service that was above and beyond. More

by WILLIS_SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Moralles
February 09, 2025

Good customer support and very quick service response with the customer for the service that's done More

by Mustang GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Communicated well during the repair process. Made sure the third party warranty company covered the repairs. More

by Mt.bradford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
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