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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
559 Reviews

559 Reviews of Stivers Ford of Birmingham - Service Center

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January 10, 2025

The team at Stivers treated me quickly, were thorough with the inspection and servicing. They even ran my Bronco through the carwash. Great work! Can't wait to upgrade from the Big Bend Sport to the Badl More

by laurelia.caldwell39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Munday
January 10, 2025

They did a great job. Comfy chairs in the lobby while waiting on oil change abd check tires for leak More

by CBAILEY10
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know name
January 10, 2025

This was our first mobile service and we were very pleased. The service reps, Caleb, Brandon and Jonathan, were very nice and professional. They performed the services we requested in a timely manner More

by Happy Lincoln Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb and Brandon
January 10, 2025

Everyone that we’ve worked with has been courteous and professional, from sales, management, finance to service. More

by NSPERRY731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Morales, Ross Williams
January 10, 2025

They got us right in and got my vehicle fixed and even gave us a loaner while working on ours. Great people to work with! More

by AMYLYN1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Robert’s
January 09, 2025

Professional courteous staff especially my favorite Cassandra. Do not like the part of a charge for using a debit card. It’s understandable. More

by ANNFORSTER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra
January 09, 2025

Good nice friendly environment and people fast very transparent with you every step of the way More

by marquasia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
January 09, 2025

Very professional and prompt. I was in and out within the time they told me. More

by DRDOBBBINS49
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2025

Great customer service. Found a solution that worked for me. Luke was helpful making it a quick service More

by LHOPPER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
January 09, 2025

Great explanation of the issues and how they were resolved. Very knowledgeable staff on uand More

by KING4PESSI
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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