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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
548 Reviews

548 Reviews of Stivers Ford of Birmingham - Service Center

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December 16, 2024

Caitlyn and everyone else I dealt with was amazing. Highly recommend them for all of your service needs. More

by SAMUELPPIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Roberts
December 16, 2024

Told me it would only be 30 minutes but turned into hour and half. Plus they still have not cleared the recall that was supposed to to be fixed from the ford pro app More

by jstaton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
December 15, 2024

Brandon in service was great as well as Danilelle in car loaner department .. we have had a cattle in to many times to count More

by DARNOLD1234.DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service . Danelle in car loaner department
December 14, 2024

I called on a recall notice, an appointment was set, but I had to reschedule. I asked for the service department to call me so we could set an appointment and I still have had no contact in a week! More

by DWIRTH49
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

JD is wonderful to work with. He is reliable and dependable. He has my business. More

by BRAD.STROUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
December 14, 2024

Efficiency Professional Job well done Always makes the customer feel important and cared about Great people More

by APEETLUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Roberts
December 14, 2024

The staff at Stivers was so knowledgeable and very helpful. I was in and out within an hour! They checked every issue (just some sensors going off from the cold weather) and changed my oil and filter. More

by THOMPSONWATERPROOFING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra
December 14, 2024

Great service great facility good professional people service oriented courteous quick turnaround quality work would recommend More

by boothwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Awesome team! Everyone is helpful and understanding our needs and questions. Patient. Friendly. Courteous. Highly recommend. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I feel taken advantage of and my time wasted . This is probably the worst experience I have had. My car was in the shop for 4 months and yet what I took it in for has not been fixed. The rep I dea More

by TRENTHAYES36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Mundy
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