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Stivers Ford of Waukee
Waukee, IA
356 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 356 reviews
February 15, 2015
Great service - Melanie miller was great to work with - very patient with our family and had a great knowledge of the business. I would recommend her to friends and f Melanie miller was great to work with - very patient with our family and had a great knowledge of the business. I would recommend her to friends and family. More
by Brunner
Employees Worked With
Melanie miller , Todd Holland
December 11, 2014
Fast, knowledgeable, Efficient Everyone I spoke with had a positive attitude. They were friendly, knowledgeable, and the whole process was efficient. I plan to do all of my servic Everyone I spoke with had a positive attitude. They were friendly, knowledgeable, and the whole process was efficient. I plan to do all of my service and new car work with Stivers. More
by chuck.howell.777
Employees Worked With
Scott Politte, Jeff Nelmark
December 10, 2014
Great Product, Great Service I knew what I wanted but Don and the Stivers team did a great job of finding me a beautiful car at a very competitive price. I highly recommend Don wh I knew what I wanted but Don and the Stivers team did a great job of finding me a beautiful car at a very competitive price. I highly recommend Don when looking for a new car or truck. More
by mdshots
Employees Worked With
Don Waller
December 08, 2014
Completely Professional and Helpful I truly enjoyed my experience at Stiver's Ford in Waukee. Even though my husband and I had a good idea of what we wanted, Matt Lahr and the Stiver's t I truly enjoyed my experience at Stiver's Ford in Waukee. Even though my husband and I had a good idea of what we wanted, Matt Lahr and the Stiver's team really assisted us with all the little details that we did not think about. I was able to purchase a wonderful vehicle that meets all our needs! More
by mysuv112015
Employees Worked With
Matt Lahr, Todd Holland
December 06, 2014
Low pressure and very professional Our salesperson was very professional and had an excellent knowledge of our vehicle in question. She was never overbearing and was always willing to Our salesperson was very professional and had an excellent knowledge of our vehicle in question. She was never overbearing and was always willing to go the extra mile to ensure we were happy with our purchase. More
by 2Fordfamily
Employees Worked With
Kit Thongsouk
November 29, 2014
Unhappy with 1st and only buying experience My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfa My wife and I were mislead to believe that our Lincoln MKS would be great in the snow because it is front wheel drive and a heavy vehicle. 1st snowfall came, not even an inch of snow, the car handled horribly. It wouldn't even drive up my driveway(with a very minor incline). We absolutely were never told that we'd have to spend $1000 on tires so our family of five would be safe driving this vehicle. We had owned the car for 35 days and decided we'd like to trade back the Lincoln for an suv. The dealership offered us $3100 less than we had paid and absolutely nothing off of the sticker price of the suv we were wanting to purchase. I expected to take a loss of around $2000 for the difference in the two vehicles, but $5000 plus was more than excessive and unfair. I will never buy another vehicle from this dealership! They were friendly while you were looking to purchase a vehicle, but not honest at all about it's winter road handling capabilities, or the fact that I wound need new tires before the car was even safe to drive in the winter. I NEVER would have purchased this vehicle if I was told that winter driving was terrible without spending another $1000 to purchase tires...... Todd H. In finance, did a great job. More
by yankees526
Employees Worked With
Asst manager/ used car sales, Matt Pattersen, Gary Paulson, Todd Holland
November 27, 2014
Great Dealership I enjoyed how I was treated at Stiver's Ford when my wife and I purchased our Lincoln MKS. The best part is that treatment has not stopped from Stiver I enjoyed how I was treated at Stiver's Ford when my wife and I purchased our Lincoln MKS. The best part is that treatment has not stopped from Stiver's Lincoln. We are treated just like the first day we purchased our Lincoln. Shuttle service, Loaner cars, and follow up calls and email to show that they want to make sure they took good care of you!! I will buy my next Lincoln from Stiver's Lincoln. More
by scroupious
Employees Worked With
Kyle Meinecke, Ron Reese, Todd Holland, Derek Boston
November 26, 2014
Our new Lincoln. We found the car we wanted to purchase at Stivers in Waukee, but what convinced us to buy the car was the level of service we received from Erik Trabe We found the car we wanted to purchase at Stivers in Waukee, but what convinced us to buy the car was the level of service we received from Erik Trabert. Great car, great service, a price we liked, equals a new Lincoln MKS in our garage. More
by George Macy
Employees Worked With
Erik Trabert, Kit Thongsouk
November 26, 2014
Awesome Experience Brian Schroeder made buying a vehicle the most smoothest process I have ever had. Everyone was very friendly, and helpful.I didnt feel pressured and I Brian Schroeder made buying a vehicle the most smoothest process I have ever had. Everyone was very friendly, and helpful.I didnt feel pressured and I recommend Stiver's to anyone looking for a vehicle. More
by cheyennehadaway2010
Employees Worked With
Brian Schroeder
November 21, 2014
Service is great. Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the ne Since expanding the Quick Lane, extending the hours on Saturday's, and taking appointments, it is much easier to get in and out quickly. Also, the new chairs are comfy. More
by Jon Harcey
Employees Worked With
Kenny Hay
