Stivers Ford of Waukee

Excellent and caring service. I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, I stopped by because I thought I lost my iphone 5 in a hidden compartment under the back seat. Anthony tried to reach down there and find it. However, it was too narrow to get into. They took my whole seats out. I was really surprised that the phone was not there. I was sure that I heard it ringing from in there. Anthony was so caring about the whole thing. He said he felt bad that I lost my iphone, and he was not going to charge me for the time he spent looking: it was almost 25 minutes! They are really nice people and a good dealership! More

Service with a true smile My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil My husband is an otr truck driver. I stopped last month just to have my tires aired up. This time it said low air and I was close enough to get an oil change done. Thank goodness I did! I may have just needed air but they found a nail in the center of my tire. I am a disabled customer and no one at Stiver's ever second guesses me or gives me a hard time. More

7 vehicles from Stivers and not stopping there We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Thei We have bought 7 vehicles, new and used, through Stivers and we aren't stopping there. We also take all of our vehicles to Stivers for service. Their sales and service are top notch. I would recommend them to anyone looking for a new or used vehicle. Thanks!!!!! More

Ford Focus Buying Experience Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues Spencer is the best salesman that I have had the pleasure to work with. He listened to what I wanted, did not pressure me, and when I had a few issues he made sure to have them corrected in a timely manner. Because of his professionalism I would recommend Stivers Ford and will be buying my next Ford from Spencer. Spencer is a HUGE asset to Stivers Ford and Ford Corporation! Ben More

Normal maintenance I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even tho I had my oil change, tires rotated and vehicle check up. It was quick and ensured that I got back to work timely. I make the trip to Waukee even though I live on southeast side of Des Moines because the service is excellent at Stivers. More

Stivers and my Ford Escape I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me I have been using Stivers Ford for a 1 1/2 years since moving to West Des Moines. Treatment has always been like it was a small town and they knew me from the start. Will go there again to purchase another vehicle. More

Great customer service. Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a v Nate is a great salesman and very professional. He spent a good amount of time explaining how the vehicle works and all of the components. We had a very good experience and would recommend him to our friends. More

Awesome once again This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchas This is my 3rd vehicle to be purchased through Stivers Ford Lincoln and I have had a fantastic experience all three times. So good that I have purchased two vehicles from them in 2014. My sales person, Erik Trabert, has been fantastic. The access he grants us to work with him, ask questions, and work on deals is the #1 reason that I am a customer for life. The dealership is very friendly, everyone greets us and someone is always asking if there is something they can do for us while we wait. Erik has really worked hard to earn all of our business and we greatly appreciate that. The finance guys have always helped us and the service department has always been great. Some people cannot stand the car purchase process. I believe that Erik Trabert and Stivers makes the process enjoyable and we drive away in great vehicles feeling like they really took great care of us. More