Stivers Hyundai

Stivers service department continues to provide the lowest standard for customer service satisfaction. Being told no to a warranty claim is one thing but the condescending attitude is unforgivable. As lowest standard for customer service satisfaction. Being told no to a warranty claim is one thing but the condescending attitude is unforgivable. As for the 10 year 100k mileage warranty: only the dealer determines what is covered and when. Forget about trying to talk the Hyundai corp about anything: My wife took her 2021 Hyundai Tuscan Unlimited with 22k miles in because we discovered the weld had broken on the exhaust. They said someone had cut the pipe trying to steal the catalytic converter. See the photos for yourself. The pipe was not cut- it broke. Just another example of why not to trust dealer service at all. Always watch the repair when possible. FYI. I ended up welding the pipe to match all other welds along the exhaust pipe. It was too easy. Photo 1 of 4 Photo 2 of 4 Photo 3 of 4 More

Great experience everytime I go for an oil change. My service tech is Channon he makes sure that I'm well taken care of and that all my questions are answered. He's very friendly and helpful. My service tech is Channon he makes sure that I'm well taken care of and that all my questions are answered. He's very friendly and helpful. More

I recently inquired about a car at your dealership and Chris Benson was my salesman and he was great to deal with,answered all my questions and was very knowledgeable about the car in question.I bought a Chris Benson was my salesman and he was great to deal with,answered all my questions and was very knowledgeable about the car in question.I bought a new Hyundai Kona on 7/13/2023 and Chris was with me every step of the way and Zena in finance was also a great person to work with.Thanks to all of the people on your staff that assisted in the buying of my new car,fast service and just a good bunch of employers there.Thanks and Thank you again Chris Benson More

The man I spoke to via text was extremely rude to me after I asked if he could a walk through via video with his phone and show me some ideal cars. He quickly snapped back and said he had no time for ga after I asked if he could a walk through via video with his phone and show me some ideal cars. He quickly snapped back and said he had no time for games and he was very direct. I took that as rudeness and I blocked him after I told him I was done with him. I went with another dealership and was treated with the utmost respect from the young salesman. He did a walk through video of cars that he’d thought I would like and set my mind at ease. This was my first time purchasing a car on my own and I was really nervous. Sean did NOT put me at ease. He only intimated me further. I did not even know what make or model I wanted yet. I never set foot at Stivers The nice salesman at the other dealership suggested a Toyota RAV4 More

Hello Stivers Hyundai, A special thanks to all the people involve with making the decisions on case # 21463650 for my Hyundai Sonata 2015. Throughout my journey with you I have been through many chang people involve with making the decisions on case # 21463650 for my Hyundai Sonata 2015. Throughout my journey with you I have been through many changes with this car but every time from the CEO to the mechanic working on problems or issues things were fixed in the office and in the shop as well. Now, I could say ones again to all the team players of Hyundai, “I’m back in the game and a million thanks from the office to the mechanic shop stay professional and keep moving forward with the great quality to make each customer pride for choosing Hyundai.” More

Great service - fast service - friendly staff - great service department - very professional crew there at Hyundai service department - very professional crew there at Hyundai More

Having a good experience, very friendly and co operative. Offerings good price for sale.and buy. operative. Offerings good price for sale.and buy. More

They were very accommodating and nice People are pleasant and helpful. Made buying experience easy pleasant and helpful. Made buying experience easy More

Dealership worst service department. . False information, lying. No follow through with warranties. Over priced services. . False information, lying. No follow through with warranties. Over priced services. More

Go see Louie Roth, bought 3 vehicles from him and he never disappoints! KBB value and never pay above msrp! So confident my last deal was struck over the phone, in my 10 new car purchases this was a fir never disappoints! KBB value and never pay above msrp! So confident my last deal was struck over the phone, in my 10 new car purchases this was a first! Found my car, shot me a text next day went to grab it! More