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Stivers Hyundai - Service Center

Columbia, SC

3.8
35 Reviews

35 Reviews of Stivers Hyundai - Service Center

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August 13, 2019

Great Service Division Stivers is Great! Michelle Rodriguez, Service Adviser, and Jeff Schaffer Service Manager, treated me and my 2013 Sonata especially well! I wish I had More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Rodriguez, Jeff Schaffer
August 15, 2018

They don't honor warranties, from previous ownership I asked the manger why I wasn't informed that the warranty wouldn't be honored, he threatened to call the cops on me over asking him a question , I ha More

by One mad hyundai owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
October 05, 2017

Service Brian in service was great! I drove up an felt welcomed right way. I was in waiting area and multiple people walked by that were working all of them s More

by ANH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
June 17, 2017

Service for vehicle My experience at the dealership was good. The customer service is over and beyond. My vehicle was service for job that was cover under warranty and th More

by Davis, anshanette 7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
June 06, 2017

Recall work I went here to have service done for several recalls on my car. The service manager was very helpful in explaining what was going to be done. They More

by Rose Wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
Jun 09, 2017 -

Stivers Hyundai responded

Thanks for the kind words, Rose! Our main goal is to serve our customers well. We appreciate you sharing about your experience!

June 02, 2017

Routine service Although purchased my Genesis in Charlotte service here was flawless. Service advisor Brian was extremely attentive and accommodating for the needs More

by RY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 09, 2017 -

Stivers Hyundai responded

Thanks for the 5 star review! Our goal is to exceed our customers' expectations every time they come in.

May 25, 2017

Friendly service The service department has always been an excellent experience for me. Professional and courteous. Would recommend this dealership to everyone who wan More

by sonata1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 13, 2017 -

Stivers Hyundai responded

Thanks big time for your compliments! We are pleased to hear that you found our team to be professional and courteous. We are even happier to hear that you will be recommending us. Hope to see you again soon!

May 22, 2017

Recall service Everything was handled with care and professionalism. The service personnel gave a thorough explanation of what the recall consisted of. They also ide More

by Rbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Jun 13, 2017 -

Stivers Hyundai responded

Thanks for all of your kind words and for the 5-stars! Glad we were a great help to you concerning the product recall. Good to see that your visit was pleasant and thorough! Have a fantastic day!

May 19, 2017

Excellent service I have been having my Santa Fe serviced at Capital for three years now and have been very pleased with service. They do a great job are especially he More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kelly
May 19, 2017

Warranty Work Excellent. Even gave me a car for the day. My car was ready as promised and washed too. Service department was courteous and extremely friendly. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian