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Stockton 12 Honda - Service Center

Sandy, UT

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440 Reviews

440 Reviews of Stockton 12 Honda - Service Center

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December 29, 2019

I had an early appointment, the staff was prompt and efficient. I was out in less than a hour. I am very satisfied. Emmanuel was friendly, informative, and helpful. More

by jhanson
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 30, 2019 -

Stockton 12 Honda responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Shane Parrish, General Manager

December 29, 2019

Great service! Walk-in visit, but completed my oil change quickly! Always friendly! Keeps my vehicle running perfectly with no problems! I never take my truck anywhere else for service! More

by Cactus Jack
Recommend Dealer
Yes
Employees Worked With
Aubrey
Dec 30, 2019 -

Stockton 12 Honda responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Shane Parrish, General Manager

December 29, 2019

On time in and out. Personable. Friendly. Great waiting area. Explained services very well. Speedy in speedy out. Vehicle came back washed and shiny. All in all, a great experience. We enjoyed our service More

by Beverly.caywood
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 30, 2019 -

Stockton 12 Honda responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Shane Parrish, General Manager

December 28, 2019

The personnel I worked with to schedule my service could not have been better! My car, however, was dirtier when I picked it up than when I dropped it off. The steering wheel and door handle were covered in More

by Jen
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 30, 2019 -

Stockton 12 Honda responded

Hello there Jen, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to learn more about the condition your vehicle was returned to you in so that I can ensure everything has been handled properly and that we did everything we could to ensure its cleanliness upon its return. I hope you’ll give me a call soon and we can get this sorted out together. - Angela Warner, Service Manager, (801) 553-5153

December 28, 2019

Very pleased with this dealership. Kudos to the team for still getting me in for my appointment after a delay in my arrival time. My new fav service rep is Derek. He kept me informed & resolved all of my qu More

by Emily
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 30, 2019 -

Stockton 12 Honda responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

December 26, 2019

They have taken great cars of our vehicle. They have a friendly service team and a great selection of vehicles. I have no reservations recommending More

by davejensen175
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 27, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Shane Parrish, General Manager

December 26, 2019

Needed an oil change on a tight schedule. Stockton 12 fit me in and got it done. I really appreciated their accommodation. They also washed my car. It really needed a wash. More

by JRW in SLC
Recommend Dealer
Yes
Employees Worked With
Duane
Dec 27, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Shane Parrish, General Manager

December 25, 2019

Service technician was professional and friendly and service was completed in a timely manner. Always provides me with helpful information and suggestions. Thank you again! More

by BM
Recommend Dealer
Yes
Employees Worked With
Don't remember
Dec 26, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Shane Parrish, General Manager

December 23, 2019

Everyone was very nice and polite, I got to have some snacks in the clean and cozy waiting area. The work on my vehicle was done on time and the work done was very good. More

by Yaz
Recommend Dealer
Yes
Employees Worked With
Cody
Dec 23, 2019 -

Stockton 12 Honda responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Shane Parrish, General Manager

December 23, 2019

Poor customer service. My advisor was great in the aspect of being quick in and out. service manager poor. Not even a good explanation as to why they would not cover my seat under warranty. With 280 More

by JordanDennison01
Recommend Dealer
No
Employees Worked With
Ianna Pintilli
Dec 30, 2019 -

Stockton 12 Honda responded

Thank you for making us aware of your warranty concerns, Jordan. We want to ensure that our customer’s warranties are covering everything they possibly can. Unfortunately, our team determined that the hole in your driver's seat and the worn-down driver's door weatherstrip were not a defect of the vehicle, and were likely caused by an individual. If you would like to give me a call, we can break down your warranty and determine exactly what the dealership you purchased your vehicle from may have promised you. - Angela Warner, Service Manager, (801) 553-5153

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