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Stockton 12 Honda - Service Center

Sandy, UT

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440 Reviews

440 Reviews of Stockton 12 Honda - Service Center

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December 03, 2019

Clean, professional, friendly, good communication, courteous, honest and just down right awesome!! I have always enjoyed my experience with them. They do a good job and are not pushy. More

by thull
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 03, 2019 -

Stockton 12 Honda responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Shane Parrish, General Manager

December 03, 2019

Brandon was my service rep for my visit on this past Saturday. He was informative and made sure to have me get any PMs that I needed before heading out on my road trip. More

by Connor954801
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 03, 2019 -

Stockton 12 Honda responded

Thank you for choosing our dealership, Connor! Our team was happy to assist you however possible. Come back soon if there’s anything else Brandon or the team can do for you in the future! - Shane Parrish, General Manager

December 03, 2019

Work was done in a timely manner but I waited 23 minutes before being checked in. The services was really good after the initial checkin More

by Toddjaramillo
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 03, 2019 -

Stockton 12 Honda responded

Thank you for that feedback, Todd. We’re glad that your service was completed quickly, however it’s disheartening to hear that you didn’t receive the excellent customer service we try to provide. Feel free to give me a call and we can figure out how better to attend to customers like yourself. I hope to hear from you soon. - Angela Warner, Service Manager, (801) 553-5153

December 03, 2019

I was in for a routine oil change and remove my summer tires with my winter tires. The oil change was fine, but $20 to replace each tire was excess. I would have gladly paid $10 per tire. Walmart does the More

by Masterofthehouse1954
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Dec 04, 2019 -

Stockton 12 Honda responded

Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the parts and services we provide. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. - Angela Warner, Service Manager, (801) 553-5153

December 02, 2019

Promised time for repair, severely exceeded. Repair not even resolved. What I told them to check was the last thing they checked. Didn’t have part More

by lorfrog1
Recommend Dealer
No
Employees Worked With
Derek. He was very kind and apologetic
Dec 03, 2019 -

Stockton 12 Honda responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Angela Warner, Service Manager, (801) 553-5153

December 02, 2019

Everyone at John Stockton Honda is always amazing! I have never experienced anything other than excellence! Thanks for all that you do to make your customer’s experience great! More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 03, 2019 -

Stockton 12 Honda responded

Hello, Tracy! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Shane Parrish, General Manager

December 02, 2019

Great service, wait time was a bit long, but timely updates and friendly help. He mentioned price match option for tires. It was too Late since I already had an appointment with discount tires for the More

by Javier.j.gamboa
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 03, 2019 -

Stockton 12 Honda responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Shane Parrish, General Manager

December 01, 2019

Long wait but they got the job done. The snow probably backed things up. Thanks for the snacks. Popcorn ran out. Seats were nice. Yes More

by Honda owner
Recommend Dealer
Yes
Employees Worked With
Unknown, person
Dec 02, 2019 -

Stockton 12 Honda responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Shane Parrish, General Manager

November 30, 2019

General Maintenance (Tire rotation, lube & oil, alighment) ALWAYS EXCELLENT SERVICE AND ATTENTION TO DETAIL. THAT IS WHY WE DRIVE TO STOCKTON'S FROM ST. GEORGE!!! Thanks for the quality work you do. All sta More

by fieldingtoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Warner, Aubrey Endter
Dec 02, 2019 -

Stockton 12 Honda responded

Thank you for continuing to choose Stockton 12 Honda! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Shane Parrish, General Manager

November 29, 2019

Great first time visit. It was easy to schedule (easier than Ken Garff in SLC) and my visit was easy and simple. Solid service, too. More

by britnee.tanner
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Dec 02, 2019 -

Stockton 12 Honda responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Stockton 12 Honda

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