Stockton Hyundai

We purchased a certified used Genesis G80 Sport from Stockton Genesis, Unfortunately, my wife and I did not notice a 5" tear in the front air xxxx. Guess we're getting too old to bend that far over. Stockton Genesis, Unfortunately, my wife and I did not notice a 5" tear in the front air xxxx. Guess we're getting too old to bend that far over. The car was clean and as presented. However, the lack over GPS and Media manuals has made it tough to use the cars full facilities. The owners manual refers you to these supplemental manuals. As cars get more complex, this is an important area to not overlook. Mark Strubbe More

Oliver was very professional made purchasing a vehicle simple and quick . We were in and out with our new car in 2 hours simple and quick . We were in and out with our new car in 2 hours More

Great experience with the service! All friendly, very welcoming as soon as you walk in the front door. Great people, great place! welcoming as soon as you walk in the front door. Great people, great place! More

Great service knowledgeable about the car and the features customer service was great friendly overall great experience in buying a car there . features customer service was great friendly overall great experience in buying a car there . More

Superior customer service, outstanding staff with a dedication for excellence I was very impressed, thanks. dedication for excellence I was very impressed, thanks. More

HORRIBLE EXPERIENCE!!!! This girl is sooooo disrespectful! Cussing me out! Hanging up on me and everything in between. DO NOT GO TO HER!!! disrespectful! Cussing me out! Hanging up on me and everything in between. DO NOT GO TO HER!!! More

This was a great experience, especially while buying the first car. When all the other dealerships were charging high markups, Stockton Hyundai not only didn’t charge any markup but also gave a dealership d first car. When all the other dealerships were charging high markups, Stockton Hyundai not only didn’t charge any markup but also gave a dealership discount. More

Good service. Ernie was very understanding and willing to work things out with customers. He was also able to drive the car out to your home. to work things out with customers. He was also able to drive the car out to your home. More

Bought Kona new, had to return it, wrong vehicle. Dealership was good about it, but the paperwork and approvals wasn't fun. Wound up with vehicle we wanted, very happy with it. Dealership was good about it, but the paperwork and approvals wasn't fun. Wound up with vehicle we wanted, very happy with it. More

At the beginning of last week, I found a 2021 Palisade SEL at Stockton Hyundai, for $39,995. (I have a printout of the listing.) I contacted the dealer to confirm that the car was in stock and that was th SEL at Stockton Hyundai, for $39,995. (I have a printout of the listing.) I contacted the dealer to confirm that the car was in stock and that was the price listed. I spoke to a Kandi who confirmed it was in stock and that was the price. I then proceeded to tell Kandi that I wanted to purchase this unit, but as I do not live local to the dealer, would not be able to arrive until the following Saturday, and to please put a hold on the vehicle for me. She said that she would send links to get things started. I received an email with the links to start the financing process for the car, filled them out, and submitted them, believing that when I arrived Saturday afternoon, the vehicle would be awaiting me. I received a phone call on Friday, from a Stephen, confirming the appointment, followed by a text message the next morning. After a three hour drive, I arrived at Stockton Hyundai. Stephen was busy with another customer, so another agent assisted me. He informed me that the car I had originally found was not in stock, and they have not had a unit matching that description in for some time. He then informed me that they believed that I had been after another '21 Palisade SEL, in blue and the winter package. I had asked about this one, but only after indicating the white one was what I was interested in, and did not follow up when the blue unit's price was higher. Next, he informed me that they had sold the blue Palisade a few days prior, and that they did not hold un-purchased vehicles for customers. He then attempted to offer me a similar '22 Palisade, as they had no '21s left on the lot. I feel this is a classic bait-and-switch. Not only was the white unit clearly listed for the price, but it was confirmed over the phone. At no time prior to my arrival on Saturday, was I informed that this unit was not in stock, that the Blue unit they claimed I was after had been sold, or that they did not hold vehicles for customers. More