Stokes Honda North

2009 Honda Accord EX-L/V6 started running rough, took it in for them to look at on a saturday, without an appointment & they took care of the problem. I also needed rear brakes and an oil change. I got both in for them to look at on a saturday, without an appointment & they took care of the problem. I also needed rear brakes and an oil change. I got both done, the oil change was a great price at only $18.00. Brakes were what I would expect to pay at a dealership. No appointment, 3 jobs performed, Saturday and out of there in 3 hours. I was very happy with the experience. More

Very professional operation at Stokes. This was the case when we purchased the vehicle and both times we brought the car in for routine maintenance. We are very satisfied with bothe the car and the dealer. when we purchased the vehicle and both times we brought the car in for routine maintenance. We are very satisfied with bothe the car and the dealer. We would not hestitate to recommend bothe the manufacturer and dealership to anyone. More

Rich took great care of me from the moment I began shopping for a vehicle. I felt like family! In fact, the whole team treated me with respect from the moment I arrived to purchase my vehicle. The shopping for a vehicle. I felt like family! In fact, the whole team treated me with respect from the moment I arrived to purchase my vehicle. The show room is beautiful and very family friendly. And finally, the service department is probably one of the best I've ever seen. Thank you so much! Debbie Glover More

The employees too the time to work out my needs, I having been searching for a new vehicle for about two years and visited this dealership before but finally ran in to the right group of employees.if I had t been searching for a new vehicle for about two years and visited this dealership before but finally ran in to the right group of employees.if I had to complain about anything it would be that I had to have 250 charactors to complete this review. More

We compared the Honda Civic with a Toyota Corolla and a Hyundai Elantra from the dealerships down the street and found both the Civic and the Stokes dealership staff more appealing. It was a pleasure to g Hyundai Elantra from the dealerships down the street and found both the Civic and the Stokes dealership staff more appealing. It was a pleasure to get a mutually agreeable, low pressure deal. We like our new car! More

My purchase of my new Kia Soul, was the most pleasant car buying experiance I have ever had. my sales person, Paul, and the GM, Charles were both very professional and easy to communicate with. They listen buying experiance I have ever had. my sales person, Paul, and the GM, Charles were both very professional and easy to communicate with. They listened to what I needed and wanted and the whole deal took less than 2 hours! You can't ask for better than that. More

The salesman, Danny Kaye, was honest, direct, friendly, courteous, and professional. Dan O., the sales manager, was willing to work with our offers to make a reasonable deal, and a win-win situation. The courteous, and professional. Dan O., the sales manager, was willing to work with our offers to make a reasonable deal, and a win-win situation. The overall sales attitude of customer service and satisfaction was better than other dealers in the Charleston area. Plus we like to support local, family owned businesses like Stokes Honda. So the above ratings are for the sales force. My business experience with the Finance and Insurance (F&I) manager (from Nigeria), was dissatisfactory, so the above ratings do NOT apply to him. He was personally friendly, but evasive about questions and deceptive about answers, and he was NOT willing to work to earn our business for financing or extended warranties, which I was definitely interested in (both). So I was not happy with the overall F&I experience. More

My son and I were delighted with salesperson, Scott, and the financial person, Mark. Both were thorough in explaining and answering questions as they arose. The length of time it took to complete the tran the financial person, Mark. Both were thorough in explaining and answering questions as they arose. The length of time it took to complete the transaction was the only factor that was a small issue. Originally, my son thought that it was a "done deal" on Friday and that it was to be a brief interaction on Saturday. It took about 2 1/2 hours to complete the deal. With two kids in tow, that was too long. More

I emailed 3 car dealers, Stokes Honda, a Toyota dealer and a Hyundai dealer asking for an "out the door" price on a specific car found in the inventory on the website. Stokes was the only one that answere and a Hyundai dealer asking for an "out the door" price on a specific car found in the inventory on the website. Stokes was the only one that answered the question I asked. The others gave me list price...come on...no one pays list price for a vehicle any more and anyway I got that off the net!. We were treated very well. The only minor complaint I would have is that we had to wait quite some time for the car to be detailed, washed, the battery was dead and had to be replaced and whatever else you do. It would have been better had that been done before we came for the test drive. I do understand from your perspective that you can't clean up every vehicle that someone test drives but I had already agreed to the price and committed to buying the vehicle assuming inspection and test drive didn't turn up some major flaw. In all fairness, you only had short notice of the test drive. We agreed on the price and the test drive late in the afternoon and were at the dealership before 10 AM the next day so I am not really knocking you on that. Just saying if the vehicle had been ready to go. Us Yankees can be so impatient! Having said that, it was overall a pleasant experience. Best way to buy a car, in my opinion. Find it on the internet, get a good price, drive it, buy it, done! More

I purchased my 2008 Honda from this dealership and have used only this dealership for all my serving. As a former automotive engineer, I have been very satified with the service and pricing from the servic used only this dealership for all my serving. As a former automotive engineer, I have been very satified with the service and pricing from the service department. My service consultant listens to me and provides logical responses when I have a question or concern. Thanks for the good experience. More