Stokes Mazda

Repeat customers, always leave happy! Purchased a 2016 Mazda CX5 in April from Chuck Meyer and his team at Stokes Mazda. This is the third vehicle purchased from this team and in a few yea Purchased a 2016 Mazda CX5 in April from Chuck Meyer and his team at Stokes Mazda. This is the third vehicle purchased from this team and in a few years, it'll probably be 4. We were considering trading in our old CX5 and Chuck showed us a huge variety of models and handed us the keys to try them all out. He knew exactly what we were looking for and found us our new favorite car. The finance team worked HARD to get us to the price point that we wanted to stay at. We got an absolutely great deal for a car with every bell and whistle that we could have hoped for. Even after the sale was complete, Chuck checked in to make sure that we were loving the car and to make sure that we didn't want or need any of the other goodies they had available. He truly went above and beyond. It's always a pleasure working with him. We'll be customers at Stokes for as long as we live in Charleston, SC. More

Great Car with Excellent Teamwork We looked at many cars at a few dealers. The team at Stokes was great. Early in our car search Clarence worked with us looking at different models. We looked at many cars at a few dealers. The team at Stokes was great. Early in our car search Clarence worked with us looking at different models. When we came back a few weeks later Clarence had left, but Jimi Barker stepped right in and never missed a beat. As Jimi realized we were looking for something not on the lot he decided it would be better for us to work with Chuck Meyer. I assume they get a commission, but Jimi and Chuck were more interested in taking care of us than who closed the deal. Mazda Chuck Meyer and the entire Stokes team was a pleasure to do business with. They found what we wanted and got it to us in the timeframe we needed. Go see the Mazda team, you'll be glad you did. More

AWESOME CUSTOMER SERVICE!! I would highly recommend everyone in the Charleston area make there way to Mazda and see Derrick. He was polite and not pushy at all!!! He made our ca I would highly recommend everyone in the Charleston area make there way to Mazda and see Derrick. He was polite and not pushy at all!!! He made our car buying experience a great one. Having a bad experience at other car dealerships in the past ... Derrick was a breath of fresh air!!! The rest of the stokes Mazda employees were all very friendly and helpful! Shout out to Garret in the financing department for a quick and painless visit!! Now.. Head over to stokes Mazda and buy that new car you've been wanting... You won't regret it!!! More

Wonderful people I would recommend anyone go see Clarence and Tony who looking for a new or use car. I went to stokes Mazda not think I would walk out with new car but I would recommend anyone go see Clarence and Tony who looking for a new or use car. I went to stokes Mazda not think I would walk out with new car but with wonderful customer and wonderful service I walk out of there with new car. More

Used car purchase I recently purchased a use car from Stokes Mazda. My sales representative was honest and helpful. There was no pressure and he provided friendly assi I recently purchased a use car from Stokes Mazda. My sales representative was honest and helpful. There was no pressure and he provided friendly assistance. I would recommend Stokes Mazda. More

Very positive buying experience for new AND used car We test drove a vehicle with Chuck and were very impressed by his knowledge and politeness. We came back the following day to buy that new CX5 and dec We test drove a vehicle with Chuck and were very impressed by his knowledge and politeness. We came back the following day to buy that new CX5 and decided to buy a used car from them at the same time due to the courteous service and friendly staff. More

too much time I was there for over an hour for GPS update and battery for key fob. I noticed my car sitting in lot then sometime later it was moved to service entra I was there for over an hour for GPS update and battery for key fob. I noticed my car sitting in lot then sometime later it was moved to service entrance. No one called me up after 20 minutes to say it was ready. Waited too long and also noticed other people's cars finished way before they were called up to pick up too. As it is people wait long enough in dealership service areas so I think they need to be better at getting people in and out in a timely manner. It didn't seem like service desk was swamped and I have better things to do than spend more time in a dealership. I have no choice because it is the only Mazda near me. More

Koch Service Visit People are really helpful. Service was prompt and it was done in a timely manner. They forgot to turn off my tire rotation alert though. People are really helpful. Service was prompt and it was done in a timely manner. They forgot to turn off my tire rotation alert though. More

Christmas Eve Visit for CX-5 Service We had to leave town due to family health issues in Grean Bay, WI. The vehicle was within 200 miles for an oil change. Since this will end up being a We had to leave town due to family health issues in Grean Bay, WI. The vehicle was within 200 miles for an oil change. Since this will end up being a 2,500 mile trip I decided to get the vehicle in on Christmas Eve at the last minute. The service department was very kind, courteous and professional. The oil was changed, tires rotated and I was on my way. All my service for the CX-5 has been at Stokes Mazda, and I have been very pleased. More

Professional and customer relations I thank GOD that Mazda customer service is prompt fast and professional!!!!! I had some financial issues but Mazda staff of service went beyond custom I thank GOD that Mazda customer service is prompt fast and professional!!!!! I had some financial issues but Mazda staff of service went beyond customer service and commendably work with me and expediently service my vehicle with professionalism. THANK THE MAZDA STAFF!!! More