The experience was far better than past dealings with Auto sales people. No haggle and no hassle here. The entire process was as one would hope or could be expected. I did my homework before I arrived as to be in the know, but it ends up it wasn't needed. The salesmen, Chuck, was kind and considerate. He walked through each step efficiently. The finance officer was candid, cheerful, and gave exactly the monthly payment I had calculated prior to seeing the car search. I would recommend this salesmen and dealership. Thank you for this positive experience.