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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,913 reviews

March 12, 2023

Not happy with the service here , Needs more professional / caring stuff Filter did not get changed for at least 3 years More

by ATIFA
Recommend Dealer
No
Employees Worked With
Not sure but shops personnel
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March 12, 2023

Stone Mountain Nissan is awesome to do business with, I wouldn't go anywhere else More

by donr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy, Ricardo Shepherd
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Mar 15, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2023

Had to take my car back twice for service because they didn’t solve my issue the first time. Then I brought two new tires and my tire pressure light came on twice so far 1 week later. More

by JAYDAMOORE1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ
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March 10, 2023

The team answered all my questions and was very polite. They provided good customer service. More

by L JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KG Ellsworth
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Mar 13, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 09, 2023

Nice staff and excellent customer service and timely response and good service and responsible people More

by akbarcharania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kg
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Mar 12, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 09, 2023

Service department & mechanics are committed to doing what’s best for the customer. Amen Jesus More

by LAFARALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sayed
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Mar 12, 2023 -

Stone Mountain Nissan responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

March 09, 2023

I truly enjoyed the customer service and the work done on my automobile. Thanks again More

by TERRANCEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 12, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

March 08, 2023

Dj was a excellant service person ,even though i had to wait on my parts More

by SWEETCAKES3536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna Keyes
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Mar 11, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

Service was outstanding and very courteous. It was quick and timely and I would recommend the services to another customer. More

by SKYLORDINCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath service department
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Mar 10, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 08, 2023

The service department at Stone Mountain Nissan always gives exceptional customer service every time I go. More

by JONLOXX1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Jones, Kenneth Ellsworth, Heath Wages, Patrick Planchon, Bob White
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Mar 11, 2023 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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