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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,913 reviews

January 29, 2023

Extremely long wait times and staff who are not coordinated in a mission and did not have a customers concerns in mind. More

by DARREENLHENDERSONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Franco
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January 28, 2023

I like coming to this dealership because it is really Fast and efficient. Very good. More

by ONEDANCE4GOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex M.
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Jan 30, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 28, 2023

Angel and kg are the bomb man. I’m happy with the service. Thanks Nissan. More

by DANNYBOI300041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kg & angel
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 28, 2023

Good job Good service Price was ok. ..yall work on that...lol I will come back More

by BETHEL2143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

January 28, 2023

I went for an oil change and Alex was very professional and helpful. He helped me with all of my questions and he gave me a detailed report about my car. More

by bjlewis29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, service department
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Jan 31, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your kind words about your experience here at Stone Mountain Nissan. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 26, 2023

Great Service Department I was in and, out with a Hour for a Oil Change. More

by Sherif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy, Ricardo Shepherd
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Jan 26, 2023 -

Sherif responded

Thank you

January 25, 2023

Service as usual was great. Very helpful, patient regardless of questions. Help set up my next appointment for some maintance that's due More

by LINDA.FMCGEE63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tierra,
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Jan 27, 2023 -

Stone Mountain Nissan responded

Hi Linda, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 25, 2023

I have been a customer since I purchased my vehicles. Had great experience each time my car was service. This last service was disappointing. The Mileage sticker was not changed and service odometer was More

by DIONNEWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 25, 2023

The dealership is very clean The sale people and the service personnel are very professional. I would recommend this dealership to anyone. More

by GEORGIAROILEY1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antionio Smith
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Jan 27, 2023 -

Stone Mountain Nissan responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Stone Mountain Nissan to have earned it.

January 25, 2023

Everyone very cordial and professional Treated me as a friend Work completed in a timely fashion More

by mallard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 27, 2023 -

Stone Mountain Nissan responded

Hi Mallard, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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