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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,913 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,913 reviews

January 19, 2023

I just go there for convenience it's the closest to my house but they always take too long for the service one day I even have to leave my car for one day More

by roman_casarez
Recommend Dealer
Yes
Employees Worked With
I forgot the names
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January 19, 2023

I love coming here cause the people are friendly and it’s very clean. And if ur waiting for your vehicle it isn’t a long wait More

by ENUFF4UNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Facey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 19, 2023

Service took a long time, but Angel kept me updated and was able to assist me. He was very helpful. Thank you! More

by ekranmohamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Jan 23, 2023 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2023

I appreciate TJ every time I bring my car he makes sure I’m Happy More

by FLEMING_AJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Eneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carroll Braddy
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Jan 20, 2023 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

The service was great from start to finish. There was no wai time and my car was back normal. Thanks More

by Jammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellsworth
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Jan 20, 2023 -

Stone Mountain Nissan responded

Hi Jammy, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 17, 2023

Stone Mountain Nissan makes it easy to keep your vehicle up to date with routine maintenance, as well as any other service needs to keep my vehicle in great shape! More

by DWANE.WOODARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Franco
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Jan 19, 2023 -

Stone Mountain Nissan responded

Hi Dwane, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2023

Very professional and address my issue promptly. The service department was a clean environment. Service manager was very a good communicator. More

by KDSMITH20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
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Jan 19, 2023 -

Stone Mountain Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2023

Service great and customer friendly staff and efficient service always.. love it and out there in no time 🙏 More

by PSANDRA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic staff
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Jan 19, 2023 -

Stone Mountain Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2023

Kenneth (KG) Ellsworth very professional. I appreciate everything he done with getting my vehicle repaired. More

by preciouslexis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
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Jan 19, 2023 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2023

Kenneth (KG) Ellsworth very professional. He keep me informed on everything happening with my vehicle. More

by preciouslexis
Recommend Dealer
Yes
Employees Worked With
Kenneth Ellsworth
Report | Print
Jan 19, 2023 -

Stone Mountain Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stone Mountain Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

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