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Stone Mountain Nissan

Lilburn, GA

Overview
Employees
Reviews
Vehicles
4.6
2,857 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations. To respect your time. To market our products and services honestly. To employ a professional, well-trained and knowledgeable staff. To maintain a clean, comfortable and modern facility. To offer only products and services that meet your needs. To provide clear explanations of all pricing and paperwork. To deliver your vehicle clean with a full explanation of features. To treat you as a guest in your home.
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4275 US-78

Lilburn, GA

30047

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Showing 2,857 reviews

October 07, 2022

The service was good. Heath was very knowledgeable. Jerry was also very nive and was also on time More

by ddmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
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Oct 11, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 07, 2022

Bad experience and bad business policy. Need to more professional. All the time I do the service at Gwinnett Nissan. They are customer service better than you guys. I live in Lilburn and cl More

by rubeltarafder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know the name. He is a white guy.
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October 06, 2022

Good service, good customer service and I am satisfied by the service I got there More

by destahaimanot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaith
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Oct 10, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

Service team was very helpful and on point. I'll go back again. Thanks R More

by Tonya196365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Acosta
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Oct 10, 2022 -

Stone Mountain Nissan responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

Salesman was great completed to work in a timely manner just wish they were still washing cars More

by SDIX510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service provider
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Oct 11, 2022 -

Stone Mountain Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stone Mountain Nissan! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

October 05, 2022

oil change and tire rotation. competed within expected time of over one hour. Did not offer complimentary car wash. More

by MOORE_BERNICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
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Oct 10, 2022 -

Stone Mountain Nissan responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 04, 2022

I've been a customer for several years the service has been great! The team is consistent & timely. The service management team is great. Heath always answers any questions I have. More

by WDLEAK
Recommend Dealer
Yes
Employees Worked With
Heath Wages
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Oct 08, 2022 -

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2022

It was my first visit to Stone Mountain Nissan and I was disappointed with my Customer Service Experience. I didn’t have a problem with my Service Representative, Tyler H. Mr. Tyler was Great. The “Servic More

by eop96@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler H. and Service Manager
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October 03, 2022

Location was clean but the wait time for a standard oil and filter change was kinda unbearable. More

by Gbenu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
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October 02, 2022

I would recommend others to this dealership for services and warranty issues.!The serviceman was polite and very prompt. More

by LITHONIACHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Oct 03, 2022 -

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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