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Stone Mountain Nissan
Lilburn, GA
2,914 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Stone Mountain Nissan promise to work tirelessly to exceed your expectations.
To respect your time.
To market our products and services honestly.
To employ a professional, well-trained and knowledgeable staff.
To maintain a clean, comfortable and modern facility.
To offer only products and services that meet your needs.
To provide clear explanations of all pricing and paperwork.
To deliver your vehicle clean with a full explanation of features.
To treat you as a guest in your home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,416 service reviews
February 17, 2026
I bought my car from them back in 2022. That was fine but the price had a markup. However, that was true of EVERY dealership back then. Had to have a new car, had to pay the inflated price. That was fine but the price had a markup. However, that was true of EVERY dealership back then. Had to have a new car, had to pay the inflated price. Now that warranty has expired, beware of service department. A couple weeks ago, my hatchback on my 2021 Rogue got stuck in the up position. Would not come down except by force. Service department said I needed a new hatch assembly and shocks for about $6,000. I had also been having an issue with my fuel gauge not ever going to FULL when filling up. They diagnosed it as needing a new fuel tank assembly for $2,400. Yikes! I the guy I dealt with in the service department was named Price. He was very nice and explained things to me as best he could. He didn't blame me for wanting to get a second opinion. He also tried to get the mechanic to come out and talk to me but he never did. Fast forward to visiting a local independent mechanic. He "reset" my hatchback somehow and that seems to be all it needed. He didn't replace anything and it's working fine now. Saved me $6K! He also thinks the gas gauge issue is something else and it does not need a whole new fuel tank. We'll see if that does the trick. Not sure if this is necessarily malicious uncharging but rather just really lazy work and not fully investigating the issue. I don't think I'll be back Stone Mountain Nissan. I was considering trading in with them but I won't be doing that now either. More
by jess
Employees Worked With
Price
August 07, 2025
Excellent customer service and the service manager is always helpful in explaining the problem and the best solution available for my safety and the preservation of the vehicle. always helpful in explaining the problem and the best solution available for my safety and the preservation of the vehicle. More
by HELEN.SMITHY
Verified CustomerEmployees Worked With
Kalium in the service department
August 02, 2025
Heather and Jerry were the reason this was an amazing experience!! They were very caring and attentive!!😃😃😃 experience!! They were very caring and attentive!!😃😃😃 More
by darnellwenze
Employees Worked With
August 01, 2025
Brad was my dealer. I went in for an oil change and left with a new car, right I went in for an oil change and left with a new car, right More
by NICKEDRA
July 30, 2025
I’ve been coming here since 2022 and so far I leave a happy customer. happy customer. More
by LAKEERASHAWN
Employees Worked With
July 26, 2025
My service was quick and professional. The atmosphere was calm. Checkout was easy. Thank you! The atmosphere was calm. Checkout was easy. Thank you! More
by Aperry
Employees Worked With
July 20, 2025
